"Kept rejecting my credit card when it was perfectly fine when i used it 20 minutes beforehand"
"I always love Studnet universe to get tickets. I exclusively use your service because I always find the cheapest car rentals and flights. I love your interface (the gird setup with all the different flight prices) and how easy it is to use your website. 10/10 this is the best travel service! "
"It took some comparison but the flight is booked! Great and VERY user friendly"
"A flight was advertised to be $418, yet after everything, the total was 445, even with the advertised seat choice, I have to pay fees for a seat selection."
"The website was a little clunky filling in"
“Hi there, sorry about that! We are always working to make our website better. If there was any specific error you encountered, please feel free to reach out to us directly so we can fix it. Thanks!”
"I was swamped with overpriced flights everywhere and found this hidden gem that gave me the best deal on a flight of my life. I am still suspicious of this too good to be true flight, but for now THANK YOU"
“We're so glad you were able to find a good deal! But um... can we offer you a promo code for your next flight in order to save your first-born haha? Check your DMs!”
"I did not get to choose a seat."
“Hi there, we're sorry about that! If you chose a basic economy flight, you won't be able to choose your seat—one will be assigned to you at check-in. For all other flights, we have a seat selection option during the checkout page, but we'd be happy to add one manually for you if you missed it! Please reach out to us directly if we can do anything to help.”
"Great deal on flights to San Diego "
"Try to book earlier didn't get ticket so have to book twice but got charged for that hopefully eligible for return. "
"I am flying home for the weekend for my father's birthday. So this is the best birthday surprise for my Dad's 60th birthday ever. Thank you Student universal for make things happen. "
"I have never seen this site before. My roommates told me about it and it saved my life and my wallet! Thank you student universe!"
"really good product - clear "
"Really affordable prices and amazing customer service! I am stuck to Student Universe!!!"
"One of best experience and lowest rates you can find"
"It was quick and easy to look at different flights to compare prices and flight times. I am very happy with the experience. "
A rep from StudentUniverse, cccm, has responded:
“Hi there, you always have the option to choose your seats with us when booking (which comes with a small fee) or you can choose seats later at check-in, with the airline. Either way the choice is yours, but the fees are noted near the selection option so you can choose if you'd like to pay for seats or wait. Let us know if we can do anything for you!”