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Verified
5/5

2022-02-23

"Hoping it works. We’ll see"

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Verified
5/5

2022-02-23

A Students Life Saver!!!

"I never even knew about StudentUniverse till tonight and it has saved me so much money. Absolute life saver on a student wage. "

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Verified
1/5

2022-02-23

Charge you a dollar everytime they refresh

"Noticed frequent change of fare and a dollar from my account everytime I refresh hope will get my money back but if not going back to another provider next time"

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Rep reply posted 2022-02-25
A rep from StudentUniverse, StudentTraveler, has responded:

“Hi, sorry you had such an experience. Our customer service team has reached out to better assist you. The 1-dollar charge is just a pre-authorization "test charge", especially for bookings made online. This is to make sure that the card is valid before the capture payment, and it will be returned within 3-5 business days. Feel free to contact us whenever you have questions! Thanks for choosing StudentUniverse!”


Verified
5/5

2022-02-23

Lovin it!

"I usually go to Mexico a lot to visit family and the tickets be expensive but student universe gives the best offers!"

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Verified
1/5

2022-02-23

Mobile only

"My god does their website **** on a laptop. Use your phone to book"

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Verified
5/5

2022-02-22

Excellent overall

"I always find what I'm looking for, and they truly never disappoint. Even when I run into issues, their customer service is kind and cooperative."

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Verified
5/5

2022-02-22

"good price easy to book :)"


Verified
5/5

2022-02-21

Love Student Universe!

"I have been buying plane tickets from student universe for a while!!!! Love the prices and options!!! "

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Verified
5/5

2022-02-20

"Easy to find a flight and very easy to book it"


Verified
5/5

2022-02-20

Best customer service and pricing!

"Today I bought tickets for half the price I could have bought them through the airline. I love Student Universe and tell all of my friends to use it. Any time I have had to change or cancel I have always had the most helpful service over the phone with the Student Universe representatives. "

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Verified
5/5

2022-02-20

"Always reliable and always gives me good deals. "

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Verified
1/5

2022-02-20

This service will screw you over at every turn. Zero advantage.

"Unless you are literally a thousand year old person who is incapable of breaking the old habits of booking through a travel agent, there is no reason to ever use this site. Expensive tickets and ridiculous fees. My original ticket was overpriced and had to be cancelled because omicron shut down International borders two days before travel. No refund and by the time I got a flight credit so many fees had been added up that the credit is basically useless to me.
"


Rep reply posted 2022-02-22
A rep from StudentUniverse, StudentTraveler, has responded:

“Hi, we’re sorry you had that experience. It's possible that fare prices would go up due to cancellations caused by the new variant, and prices of one airline could be more expensive than another's. Our customer service team has reached out to assist you. Please feel free to contact us any time if you have questions. Safe trip!”


Verified
4/5

2022-02-19

Airfares

" Air fares. Great.
But accomodation choice is. Very limited
And car hire. Is over priced
A. Good addition would be to add access to. Qantas frequent flyers
"


Verified
5/5

2022-02-19

"EASY TO BOOK AND FAIR PRICE"

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Verified
4/5

2022-02-18

Love it

"It was fast and happy. And thanks for the discounts "

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