"I have used studentuniverse for all of my trips for the past four years and have only ever gotten the best deals! I have never had an issue with my flights and get great service each time."
"I didn't think I would be able to get home for Thanksgiving to be with my family due to the high cost of a ticket due to my school schedule and required return date. I found this site and was able to find a much cheaper flight and saved 200 and get to be with my family over the holiday. THNAK YOU!!!"
"dont miss out on the amazing deals!!!!!!!!!!!!"
"I put a flight in my cart and had 9 minutes to buy it, I bought it at 9:11pm pacific time and I got an error message. I called and the woman I spoke with was very unhelpful. She told me she could do nothing and I would have to buy a flight at an increased price. I looked for new flights and the price kept going up. However, when I switched accounts, the price was lower than the account that the customer service agent had access to. I think this was a very unfair situation for me to deal with and it was discouraging for me to use Student Universe again."
"very cheap and affordable for students. Nice airlines only"
"Long wait on the phone and high prices :( "
“Hi there, we're sorry you feel that way. According to our records, your wait time was 20 minutes, which we understand can be frustrating, but as you may imagine, there are lots of travelers who need assistance during these times. Don't forget you can also use promo codes to save more money on your next flight as well; all promo codes are listed on our website. Feel free to reach out directly if there's anything we can do to help.”
"there were great options of time to choose "
"I like the discounts that are offered. "
"I really enjoyed this way. I will come back to buy for Student Universe!"
"How did I not hear about Studentuniverse before? Not only did I find better prices, but better flight choices as well!"
"I was very stressed about finding an affordable flight back to the area, and this was a huge help with discounts and ease of searching."
"great prices and great experience "
"My flight was at a really good price but the website started glitching when I tried to pay. but I got it all figured it out"
"Good price. Great deal. Nice codes! Got my ticket cheaper than all other sites!"
"payment page keeps blinking when entering card details"
“Hi there, we're sorry about that! We've sent your feedback to the website team so we can make sure this gets fixed. Let us know if there's anything else we can do to help!”
A rep from StudentUniverse, StudentTraveler, has responded:
“Hi there, we apologize for the confusion. The first flight failed to be ticketed because it had sold out in Basic Economy (the fare type you had selected) during your search and checkout process—thus why the price was higher afterward, since only Economy fares were left. Our prices are dynamic and subject to chance, as we can't control airline pricing and inventory. This is more likely to happen when buying last-minute flights as well. Please let us know if there's anything else we can do to help.”