"I wanted to de-select my seat assignment but I was not able to and was stuck paying the extra $5. Otherwise it was a good experience. "
"quick and fast booking. very eary"
"Cheap flights; good options"
"Great experience thanks for help"
"very nice and price was less"
"Its easy and cheap!!!! you guys are the best!!!!!!!!"
"Easy to maneuver website. Simple, less stressful."
"Amazing customer support and booking"
"didn't process my payment the first time, don't double charge please"
"very good price very satisfied"
" wxcellent prices good flight options. great because i bought insurance together and did not have to purchase seperately."
"stunning, love the comparisons for when your dates are flexible"
"The site frequently stopped responding while I was trying to look at flights and make a purchase. made the entire experience take several times longer than it needed to
"
“Hi there, we're super sorry that happened! We're always working on making our site better and faster and will pass along this feedback to our website team so they can check for recent bugs or errors you may have encountered. Thanks for letting us know!”
"It has been 3 years since I used this service for the first time to book my ticket and I am still very much happy and satisfied. Customer care is also very much helping. Highly recommended. "
"Very easy to book with great prices "
A rep from StudentUniverse, StudentTraveler, has responded:
“Hi there, we're sorry about that! Your first flight did not go through, so you've only been charged once. Please feel free to reach out if there's anything else we can help with!”