"the checkout page after you enter in your contact and shipping info was very slow to go to payment page. I almost bailed on the purchase and used a different company. "
"Site was moving slow. I went from Safari to Google Chrome to increase speed and still had a little difficulty. "
"I would prefer a direct credit card option instead of being forced to use PayPal. "
"I was looking for repair parts and readily found them once I learned how to navigate the portal. Then I had a question about one of the parts, i.e., did it come with the snap-in wire lead. Called, talked to a real person and voila, got my answer. Not only that, the parts person had intuition that I might need another part, and he was right plus gave me that part number. "
"Part was easy enough to find, website functionality needs some improvement. Was slow and when clicking on items it updated eventually, so the ordering process was painful."
"This is my 3rd or 4th accessory I have purchased from Subaru Parts Wholesale. All have been in excellent condition and the price is better than the dealers offer. Excellent experience all around. "
"If you need to change a billing address, or anything, there is no way to go back to the prior screen. I had to start over numerous times before the transaction would go through. A better user interface is needed!"
"Found the parts I need a a good deal..."
"I came, I ordered, I receive? I'm sure it'll get here since I'm writing this seconds after ordering and it'd be absurd to expect it this soon. Site was a tad slow, but good stuff."
"Easy website and just what I was looking for"
"smooth easy transaction. Had everything I needed and the prices were on par with or better than anywhere else I could find. The same parts from my local subaru dealer were ~60% up to to almost 800% higher!
Will be coming back when I need more parts for our subaru!"
"Was very hard for me and other Subaru dealers to find what I was looking for."
"You had the correct part at a great price. Shipping was reasonable. What's not to love here? "
"I am a bit perplexed as to why it took so long to get the item out. I placed the order 8/1/2024 and the shipment did not leave the building until 8/5. I ordered this part for a track day and most likely won't be able to go now. "
"Very easy to order and prices are great. Will be back if I need anything else. Thanks"