ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-07-27

"These folks are great. They get it done for us every time
with no hassle and with thoughtful follow-up.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

5/5

2011-07-23

"Summation Technology has always gone above and beyond to help meet the needs of my small business. I highly recommend them!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

5/5

2011-07-08

"I just got it out of the box. Only tried duplicating one master which I read to the HDD. Worked wonderfully. So simple even an old great grandfather can use."


5/5

2011-07-08

"These folks _always_ ship stuff when they say they will."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-07

" I called around looking for the best price on a label applicator for my winery. Not only did Summation have the best price (hundreds of dollars cheaper than some supply houses), their sales person was extremely knowledgeable and helpful and the product arrived two business days later with their free fed ex ground shipping. great!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-03-09

"I was very impressed with Summation Technology's professionalism, and dedication to making sure that I had an answer to every question that I had. They went well out of their way to make sure that I was satisfied, and for that reason I will continue to be a Summation customer in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-22

"Excellent and personal service. Quality merchandise.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2011-02-18

"Their prices are fair and I usually find what I'm looking for easily. I just don't understand their policy of making you fill out a new form every time you need something shipped to a new address. No other company I order supplies from asks for that, and frankly, had I not been in a rush, I would have canceled my order rather than fill out another form.1) I don't want my personal card info to represent my company - I don't have a company credit card. 2) I may need supplies shipped to any where in the country where I am exhibiting for my business. I don't want to have to fill out form after useless form for their business when I can go virtually anywhere else and not have that hassle. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2011-02-23
A rep from Summation Technology, jonkrainock, has responded:

“I am sorry you feel inconvenienced by the credit card security measures. We are simply trying to protect our customers. All credit card merchant agreements state that the merchant must ship to the card holder address that the issuing bank has on file. Your situation, with regularly changing addresses, is unique. Perhaps opening a line of credit with us would be more suitable for your ongoing needs.”


Verified
5/5

2011-02-18

"They are everything a professional organization should be...personable, knowledgeable, absent of noise, and delivered a great product at a fair price. I will do more business with them in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2011-02-09

"I would highly recommend them to you. I got excellent service and the order was shipped and arrived on time. I will definitely use their service again.
Rene A Paddock
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-02-02

"Had a great overall experience, and looking at shopping again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-21

"I ordered through Summation Technology, and made a mistake in my order. The guys at ST were great in handling my issues! They also deliver quickly, and keep you well informed via phone calls when needed. They didn't try to sell me anything else with the call (that's important to me, as I don't want Spam coming to my cell phone), but just called to let me know about changes in shipping arrangements.

The products I've received from them have been excellent. Overall, I can't find any cons to list here. I would buy from them again.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-20

"Summation is a fine company. Easy to order (I usually do so by phone). My rep is Chad Miller. He is very easy to work with and ships our orders VERY quickly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-01-12

"Excellent service and fast delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-01-06

"I was in the market for a Primera lable printer. I must have been on the computer for half a day trying to find the best deal. I was able to purchase this printer from Summation Technology well below what the other competitors had advertized on their sites. However, most importently, I was also informed that there was A $100.00 rebate from Primera, something the other people were not aware of.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A