"Ordered a heat exchanger for my Hayward heater, got the wrong part, (I still say it was their mess up) and was charged over $300 in restocking fee. Instead of selling me the right part, they just gouged me and said tough. Customer service is awful, rude and completely out of the realm of "Customer Service""
"These guys are crazy good!! I placed the order on Tuesday morning and it was delivers by Thursday 10am. I’m not hoping for any other breakdowns, but if so will be buying from Sunplay!"
"Reliable exactly what you order, for a great price!!"
"Price was good, no color selection. Free shipping!"
"Received tracking number. Told item shipped. After waiting past estimated time of arrival. I found out not shipped.
Disgusted"
"It was easy to order. I added extra for expedited shipping to arrive in 3-5 days. The pump has not arrived in 7 business days. I contacted the company and was told that they could inquire from the warehouse and it could take an additional 2-3 days to find out anything. I have disputed the order with my credit card and now have ordered a new pump from Amazon. Delivery in 24 hours and they stand behind that."
"Easy to order and fair prices "
"Ordered 2 parts for our robotic cleaner but one was back ordered. Customer service promptly contacted me and ask if I wanted the in stock item shipped. "
"East order, quick delivery, no surprises"
"Have order products a handful of products one pool pump in 2019 still working good and a booster pump that's been ship to me."
"Easy ordering. Swift delivery."
"Great prices and quick shipping. Everything I needed to rehab my Maytronics Dolphin Active 20. Thanks!"
"Expected my purchase in 3-5 days not business days."
"Right now I just order a product and was great and fast "
"Less than 2 minutes and my order was complete and parts on the way."