"My part, Mastertemp 125 heater manifold kit, was defective. I called for support, 2 days after receiving my part, and was told I’d have to work that out with the manufacturer. Not one drop of help or concern over my purchase. They do not care. I’ll never buy from them again and I will spread the word to anyone I know with a pool. Also, as a pool tech myself, I was trained by Pentair. So I know a little about what I’m speaking. Good luck."
"Ease of ordering. Quickly received device. Device price was a little high but better than several other options."
"Fast delivery, easy to navigate website. "
"Hard to review before delivery "
"I tried so hard to get help, but there was some sort of Ai thing that made me want to cut my computer in half. SO frustrating. I like to talk to real people. Anyway I was able to order by myself on line and this was better."
"Able to order the part quickly."
"Took a long time to find a replacement to a mini jet then finally a company that had an identical one and it was in stock."
"Had what I needed and made getting it easy. Thanks. "
"Great experience. Would order from them again. "
"best price on the internet will shop here again"
"Exact replacement part. No problem with installation or delivery."
"The product came as described but I found the same for $200 less after I had purchased it"
"Item received quickly and we’ll packed. Item worked."
"Wanted to order umbrellas but were out of stock"
"I ordered flow rate sensor for a swimming pool electric heater. Their web site says delivery in 5 to 7 days. I contacted them on the 8th day asking about my order status, they replied that special orders take 2 to 4 weeks to ship. But they never mentioned that on their web site.
I ordered same part from another site. And it shope next day."