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2.50/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2018-09-11

Love my new bright lights!!

"Great price. Fast delivery. Bright blue lights. Perfect to see and they do not hurt your eyes. Love them. Look nice too! I will be back
"

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5/5

2018-09-11

Best lighting for your bike

"I've ordered 3 sets of the motorcycle engine led lighting kits for all 3 of my bikes, great product and the lighting desired, slim and hidden"

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2/5

2018-09-08

LEDs are great, customer service is terrible

"Some of the LED bulbs marked compatible with my truck did not fit as advertised. One of them was broken upon arrival. When I called customer service the attitude I received was “why are you calling us?”. The CSR was rude and unhelpful. This seems to be par for the course based on other reviews on individual products “great LED bad service”. SuperBrightLEDs could benefit from some people skills and not being an **** when a customer calls in."

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1/5

2018-09-05

You get what you pay for

"Received notice that shipment had been delivered, but no package was ever received. : ( hope the next person has better luck than me"

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5/5

2018-09-05

Perfect

"I needed to replace burned out bulbs in the cluster, so i opted for blue LEDs. The job was straightforward, took about 30 minutes. I am very pleased with the results."

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5/5

2018-09-04

Excellence all around

"Hello Everyone,
This was a wonderful/delightful experience. The products seem to reflect their name. It seems that they have an almost endless supply of LED's available. They seem to put the customers first and foremost. I had some problems with my order but they cheerfully assisted in getting the problems fixed. They have a policy that free shipping, in both directions, by using prepaid labels for returns. I would purchase from them at any given time, night or day, rain or shine, etc. You should contact them and see what they can do for you. This is what I hope more companies would become if they aren't already at this level.
Yours,

caseyf5
"


2/5

2018-08-31

Missing parts in order

"After 2 shipments for one bracket I still dont have all the pieces for it. Shipping dept has no clue what they are doing. "

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5/5

2018-08-26

1989 Lotus Esprit Gauge Cluster update with Super Bright LEDS

"I purchased Super Bright LEDS to brighten up the gauges of my 1989 Lotus Esprit Turbo. The LEDS that were in the Dashboard category worked beautifully. I had to be a little creative with attaching the LEDs to the back of the gauges however the end product is outstanding. My Gauges light up nice and bright so i can read everything on all my gauges. Nice and bright but not obnoxious by any means. As a side note, I seemed to be one LED short so I went to Fry's Electronics and purchased a LED labeled as "Super Bright" and the Lumens were not even half as bright as the LED's I purchased from SuperBrightLEDs.com. I would say the were 1/3 as bright at best. I will be using Super Bright LEDs for any and all conversions from incandescent to LEDs in the future. I highly recommend you give them a try."


5/5

2018-08-22

Great for motorcycles

"Used these waterproof strips to replace the front turn signals on my bike. Put them on the hand guards. Soldering was a bit finicky but they are tiny wires so that was expected."

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5/5

2018-08-20

We really like the product

"How do we get a catalog . We are very happy and really like the price"


5/5

2018-08-20

Good Product

"I ordered two LEDs for my 2013 Ford Fusion and they look awesome. I would highly recommend it. Shipping was about 5 days. Overall, I would buy more items in the future."

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5/5

2018-08-17

LED Lights

"I needed some technical assistance. I they were fantastic THANK YOU SUPER BRIGHT LED."


4/5

2018-08-16

bright service

"Always great deals. Promp"

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4/5

2018-08-08

All the bulbs I needed...

"SBL had lights that I was looking for, and everything has worked well. I am very satisfied that these bulbs will work out well. There is a wide selection of colors and color temperatures. I am presently testing out these in my application to find the best result.

"


2/5

2018-08-06

Needs to improve their eCommerce site

"I just moved into a new apartment and wanted to replace a few light bulbs with LED bulbs. When I went online to order, I realized I hadn't updated my profile to my new address. So, with the order, I deleted the old address and entered the new one. The system updated and properly reflected the new address on the order with no indication that anything was wrong. It turns out that their system needs a while to update, and Super Bright LEDs still shipped my order to the wrong location. I tried changing my order with the shipper and with Super Bright, but Super Bright resisted making the change as it would have incurred a fee. They suggested that I let the order go thought while they shipped a second order to the correct address. Once the incorrect order arrived, I could refuse the shipment and the shipper would have returned it with no penalty. Unfortunately, when the order was delivered to my old address, the new owners didn't inform me and the shipment was accepted.

I really like Super Bright LEDs. Their website is easy to navigate and they have a large selection of LEDs and products from which to chose. They also have fast shipping. However, I would strongly recommend they correct their eCommerce site to handle address changes efficiently. Their customer service should also refrain from putting the burden of correcting their problem back on the customer, such as expecting the customer to go out of his way to watch for an order arrive at the old address. They need to owe up to the fact that their eCommerce site is below adequate when it comes to address changes and accept the penalty (I think it was below $13) that incurs until they can correct it.
"

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