"YOUR RESPONSE IS PATHETIC! IF YOU THINK I'M GOING TO BELIEVE THAT THOSE CONTENTS GOT WET AFTER THE BOX WAS SHIPPED AND CREATED THE MESS IT DID, I HAVE A BROOKLYN BRIDGE I'LL SELL YOU FOR 1.00. YOU HAVE TO PICK IT UP. NEVER IN 50 YEARS OR SINCE THES THINGS WERE USED FOR PACKING HAVE I EVER SEEN THIS NONE THE LESS BEEN TREATED THIS WAY.. YOU CAN SEND SOME ONE TO PICK THEM UP AND BOX THEM, I'M NOT TOUCHING THEM,. YOU ARE PAYING FOR THE COSTS OF RETURN SHIPPING, I CANCELLED MY CREDIT CARD PAYMENT./ DON'T SEND ME ANY GIFTS, I DON'T TRUST YOU I DON'T LIKE THE WAY YOU DO BUSINESS, I HAVE HAD ONE TELEPHONE CALL AND 1 EMAIL, BESIDES THIS NOTIFICATION. YOUR BUSINESS PRACRICE IS ABSURD. IF YOU THINK IAM GOING TO BUY A PAIR OF CHEMICAL RESISTANT GLOVES TO DO THIS YOUR NUTS. SO THIS GET THIS STRAIGHT ANSWER MY EMAILS THAT I HAVE SENT WHICH CONTAIN THE PICTURES OF THE CONTENTS YOU SENT ME THAT IS STORED IN MY GARAGE, THE CHIEF OF POLICE HERE TODAY TOLD ME TO BAG IT ALL AND STORE IT SO IT COULD BE TESTED, AND I TOLD HIM, "I', NOT TOUCHING IT.
SO NOW LETS SEE IF YOU CAN GET YOUR DUCKS IN A ROW. I'M DONE WITH YOU AS I SAID BEFORE, YOUR TELEPHONE CENTER AND EMAIL DEPT HAVE MY CONTACT INFORMATION. AS WELL AS DOES THE STATE ATTORNEY GENERALS OFFICE, DEPARTMENT OF AGRICULTURE TRADE AND CONSUMER PROTECTION"

"I have purchased from SuperMedia Store quite a few times and have always been very happy with their service and the quality of products which I received."

"SuperMediaStore did a great job in getting the package to me quickly and in good condition. I purchased a pack of inkjet cartridges for my Epson R200 printer. This is probably the last batch that I will buy as the printer itself has really degraded over the years. The quality of color prints are not 100%, and the cartridges run out quick even though I hardly use it. Not a problem with SuperMediaStore, but I will eventually move to laser printers since I mostly need B&W prints."

"Fast shipping. Good prices. Thank you."

"I am very impressed with your service and product. Your delivery is so prompt and dependable. Thank you."

"I always buy my Taiyo-Yuden media from SuperMediaStore. Fast delivery and almost no coasters."

"Received what I ordered quickly (less than a week) and at a fair price. What more could I want?"

"Excellent quality, excellent price, excellent service!"

"Edit: The company made thing right(refunded return shipping for a defective merchandise) after initially handling the situation poorly. But my initial review my still be valid as to the company's policy of not paying for return shipping even for defective merchandise, in this case a re-manufacture toner even though the toner policy states its risk free. "

"Tried to order a special earlier, but their system did not recognize my email. I sent an email to customer service, but did not get a reply. No reply on phone call either. Products are reasonably priced and ship promptly when order goes thru. They need a good class on CRM."

"Excellent products.
Best prices anywhere.
Quick shipping..."

"Supermediastore.com is our "go-to" supplier for all media supplies. They have the best prices anywhere on the web, offer free and fast shipping, and have quality customer service."

"Excellent prices and selection. Shipping was fast as well. Highly recommend for all your media needs."

"AVOID Linkyo Corp dba Supermediastore.com! Ran FIVE separate authorizations on my credit card for the same order, REFUSES to respond to email about the problem and won't remove the multiple authorizations. Now working on complaint to California Attorney General.

-----------
UPDATE after Supermediastore's BS "response":

Your information is completely incorrect and you obviously have not talked to anyone associated with our credit card account (especially since they could not legally disclose to a third party information about "activity from your account since Sep 5th 2009"). There has been almost daily activity on the account since Sep 5th, including charges from other vendors completed on 12/18/09 and 12/21/09, and most importantly: FIVE charges from YOU shown on it right this second:

* Dec 20, 2009 16:01:30 PST:
Debit Card Signature Purchase To SUPERMEDIASTORE/DVD-RW LA PUENTE CA Pending Details -$135.97 USD
* Dec 20, 2009 16:01:35 PST:
Debit Card Signature Purchase To SUPERMEDIASTORE/DVD-RW LA PUENTE CA Pending Details -$135.97 USD
* Dec 20, 2009 16:01:41 PST:
Debit Card Signature Purchase To SUPERMEDIASTORE/DVD-RW LA PUENTE CA Pending Details -$135.97 USD
* Dec 20, 2009 16:01:46 PST:
Debit Card Signature Purchase To SUPERMEDIASTORE/DVD-RW LA PUENTE CA Pending Details -$135.97 USD
* Dec 20, 2009 16:09:20 PST:
Debit Card Signature Purchase To SUPERMEDIASTORE/DVD-RW LA PUENTE CA Pending Details -$135.97 USD

We have these documented in multiple .pdf saves of the account statement page over the last three days, as well as in screen grab images, one of which YOU HAVE because we emailed it to you repeatedly. The credit card company confirms that FIVE authorizations were made and are currently pending.

Your statement "there are no transactions of $135.98" is obviously intentionally deceptive, because:
1.) I can see FIVE charges of 135.97 on my account right this very minute.
2.) You are using, probably intentionally, the wrong total. The charge is $135.97, not $135.98. I doubt you talked to anyone associated with our credit card account at all, due to the BS "no activity since Sep 5" claim, but if you did, you intentionally were inquiring about the wrong amount.
3.) YOU PROCESSED AND SHIPPED THE ORDER, a fact of which you are well aware. It is order # W3072025, with FedEx tracking number 157857871628416. Here is the tracking ( http://www.fedex.com/Tracking ) as it stands now:

Tracking Number: 157857871628416
Reference: W30720250001
December 22:
8:11 AM Departed FedEx location CITY OF INDUSTRY, CA
December 21:
8:31 PM Arrived at FedEx location CITY OF INDUSTRY, CA
6:10 PM Picked up CITY OF INDUSTRY, CA
12:30 PM Shipment information sent to FedEx

Are you actually publicly declaring that you have not charged us for this order (when in fact you have charged us FIVE TIMES), and that you will not be charging us for the order at all? That is what "no charges of $135" would reflect... NO CHARGE. Really? REALLY?

You're public response is laughable. Instead of admitting a chronic problem with multiple authorizations (see 1-star reviews right here in their resellerratings reviews... sort by "low" ratings and look around July 2009 for multiple reviews describing the EXACT SAME multiple-charges and their statements to customers that alot of people were double-charged) and in the face of a picture of the five charges as shown on our account statement, you chose to publicly LIE about the matter and attempt to create the impression that the complaint is not founded. Well, let me tell you something, the FIVE charges shown right this second on our account tell a different story, the true one: You ran FIVE authorizations for the same order, you processed and shipped the order, and you nonsensically are claiming that our card company says there are no charges at all. This is complete BS. I just called the credit card company and they confirm FIVE authorizations pending on the account, all for $135.37. FU. California Attorney General complaint is filed, we are tracking down your merchant bank now and will complain to them and to MasterCard, as this is a flagrant violation of merchant rules that you apparently want to deny instead of address.

BEWARE: DO NOT DO BUSINESS WITH THIS COMPANY. THEY WILL LIE THROUGH THEIR TEETH TO COVER UP AND DENY THEIR SCREW-UPS AND WILL TAKE FOREVER TO ANSWER YOUR EMAILS. As of right now, they have, at a minimum, appropriated about $540 of our line of credit without permission or justification, in violation of banking and credit card regulations, and they are doing everything they can to deny that it occurred. Don't believe them... FIVE $135.37 charges to our account say otherwise.

Due to the pathetic and deceptive response here, we are now pursuing our complaint through other channels, both government and in the banking and credit card systems within which you violated numerous rules and regulations."

"Good people to deal with. Fast shipping. Good communication. Thank you for doing a good job."