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Verified
1/5

2011-04-08

"The product was faulty and terrible. The service was also bad when I tried to return the product. I ordered two TN-550 compatible p nt-c0580u which should yield 7000 pages. the first one gave out at 3501 and I called to let them know that it was bad. They told me to use the other one and if it was bad to call it in after. THis is all I was advised to do. I threw out the first cartridge, and I used the second one and it gave out at 2776, then I called in and the receptionist said that she can issue a refund but i need to send the cartridges back. I said I have the last one and that I was not asked the last time I called that I would need to save the old one or that I would have to send it back. In fact the person I had spoken with told me "we can send two out or we can just refund you" She would not budge. I basically was being ripped off by the company for the first one, as they were not honoring what their employee had told me woud be done. I do not recommend working with this company. UPDATE: I looked and by sheer luck I do have both cartridges. ONCE I SPOKE WITH THE SUPERVISOR THERE BY THE NAME OF JENNIFER SHE SAID SOMETHING COMPLETELY DIFFERENT AND ONLY WANTED TO ISSUE HALF A CREDIT BACK ... WOW!!!!!!! WHAT TERRIBLE SERVICE.... THIS COMPANY SUCKS! THREE PEOPLE FIRST PERSON PROMISES GOOD SERVICE SECOND SAYS I CAN ONLY ISSUE YOU ONE CREDIT AS YOU ONLY HAVE ONE, THE LAST PERSON INSTEAD OF KEEPING TO THE COMPANY WORD, LOWERS THE BAR BY ISSUING HALF A CREDIT ... DO NOT WORK WITH THIS COMPANY THEY WILL RIP YOU OFF!!!!!"

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Verified
2/5

2011-04-05

"These guys generally have good product and superior prices. But don't hold your breath for good customer service if anything goes wrong. They will issue you an RMA for prepaid returns, but won't authorize a pickup so you have to cart your boxes to a FedEx store. And the inkjet cartridges i bought werent labelled by color, which is sort of important...they blame a supplier but aren't interested in taking them back and that's afte they charged my credit card but didnt esend the cartridges because of some IT back offic eproblem. so we have a tech-oriented company wiht tech problems. Hmmmmmm"

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Verified
5/5

2011-04-05

"Always good products and quick processing and delivery."

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Verified
5/5

2011-04-04

"Great deals. Very good service. fast delivery"

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Verified
5/5

2011-04-03

"Good product at great price."

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Verified
5/5

2011-04-03

"Great store. I got what I ordered very quickly and works as wonderful! I will continue to purchase from here! Thanks!!!!!!!"

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Verified
5/5

2011-04-01

"Consistently good product, great deals and quick shipping."

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Verified
5/5

2011-03-31

"Good seller. Product was shipped quickly and received in perfect condition."

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Verified
5/5

2011-03-31

"I have been very satisified with all products that I've ordered from Superediastore. They have always been very prompt and efficient in filling my orders. I have had no problems with any of the products being inferior. I have ordered DVDs,DVD Wallets,Sleeves,USB Drives, SM Cards,ect. I have always got a great deal on Supermedia
products. You have to get their newsletter for the best deals ever.
"

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Verified
5/5

2011-03-31

"I've been purchasing DVD media from SuperMediaStore.com for years now and find that they handle things very well - from order to fulfillment. I don't have to worry if my order is right because the descriptions are accurate. I am pleased with the products and the deals I find."

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Verified
3/5

2011-03-30

"Their service was friendly and fast. Unfortunately, none of their products worked (I ordered ink for an inkjet printer, it was spotty coverage especially in the black, and also toner cartridges for a laser printer, none of the four was recognized by the printer as being full of toner). Their RMA service was very pleasant and easy.

By the way, in response to another comment, I found Arun really easy to deal with and quite helpful and nice.
"

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Verified
5/5

2011-03-30

"Quick shipping! Still on the first toner and is working without any problems! (Canon FX-4 (FX4, 1558A002AA, 1558A002) Remanufactured 4,000 Yield Black Toner Cartridge 5 Pack - Retail)
"

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Verified
5/5

2011-03-30

"The customer service is fantastic! My only problem (which is a big deal) was that the ink set i purchased didn't work. I tried restarting the printer like they suggested, but it still didn't work. I wound up having to buy an ink resetter chip (that they don't offer). I'm currently waiting for that to come in and we'll see if that will work."

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Verified
5/5

2011-03-30

"An excellent way to purchase items not readily found at the local office supply store"

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Verified
4/5

2011-02-14

"Excellent website for all my media needs. I order DVD cases from them and they are very professional grade. You will not be disappointed with anything you order from SuperMediastore.com - Great prices, fast shipping."

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