"I ordered a couple parts for my faucet I received one and next day and one the following day. I was very pleased with the quality of the parts and fast delivery, I will definitely order from them again."
"So glad I found a way to get parts for my 26 year old Pfister faucets at a reasonable price and shipped promptly.
Faucet repair parts are an obscure little corner of the world and many companies have infantile websites, poor information, high prices and after all that, they take forever to ship your order. Fortunately, Supply.com is far ahead of the pack with their service ... they're no Amazon, but they are an up-to-date business you can work with.
Thanks!"
"Ordered and received for installation next day with expedited shipping"
"I placed an order on Friday 1/17/20 for eight sinks. These showed in stock and would deliver by Monday 1/20/20. On Monday when they did not arrive as scheduled, I called and talked to customer service. I was told the full shipment would then arrive by Wednesday 1/23/20. On Tuesday 1/22/20, we received two of the eight that were ordered. I called back again and was told the remaining six units were in stock in the NY distribution center, but for some unknown reason had not shipped. I was told I would be called back in 30 minutes to let me know what happened and how it would be made right. This did not happen, so I called back again after waiting two hours. I was told there were no updated notes, but it would get taken care of and we would receive Monday 1/27/20. I expressed my disappointment that our customer expected these 1/20/20 and would not get them until a full week later. The morning of 1/23/20 when I came in to work, I had a shipment notification that indicates the remaining shipment will arrive Monday 1/27/20. I am extremely disappointed with the service I received and that the remaining items were not shipped priority at Supply.com's expense due to the multiple issues with this order. I will likely not be returning as a customer, as I cannot trust anything on this company's website, nor the word of any of the multiple reps I spoke to on the phone. I was told that they would "make it right" and all I received was a "sorry, I don't know what happened". We have also likely lost one of our customers due to this situation and lack of urgency on Supply.com's part. "
"My purchase arrived quickly and for a better price than the big box stores. Nice to have a large, bulky item delivered directly to me."
"Fast delivery after items ordered. One item was short on quantity but once informed Supply they quickly responded with shipping those items. Great CS and will continue to order from Supply!"
"Quality factory parts, quick shipping... Great value! "
"Fast delivery easy ordering"
"The part came quickly and worked perfect!"
"Supply.com was quick to reach out to me on their own to make sure everything was to my satisfaction on the order. The delivery was on schedule and in good condition. The Product was high quality as described on the website"
"My order was easily placed since the website was easy to navigate. THe process of ordering and setting up payment was fast and efficient. THe product was delivered promptly and was exactly what I needed. I have had similar quality service in the past and will continue to use Supply.com"
"I usually do not leave reviews,but i feel i must.I needed a small part for a faucet.My nearest Lowes or any store is 15 miles away. i already went there once and picked up a part that did not fit.So i decided to try this supply.com.I feel the shipping was priced high at 10 dollars but the part compared to Lowes was half the price.So i ended up paying just a few bucks more in all,For me it was so worth it!! I ordered it on a Tuesday evening ,They claimed it would arrive Thursday i had serious doubts on that.Well to my surprise it arrived out here in the boonies on Wednesday! Cant beat that for service!!! "
"Keep up the good work Supply.com "
"Initially, I was concerned that my email to customer care wasn't answered. Once contacted by Carol, all of the issues I has were dealt with promptly and professionally. Will be a returning customer!"
"fast and friendly with the best pricing I could find anywhere!!!!"