"Great prices and great survive definitely a returning customer "
"Ordered three submersible pumps. They shipped quickly and pricing was much lower than other suppliers. Will definitely be buying more from them in the future."
"I rec'd what I ordered undamaged and in a timely fashion. It could not of been better as far as buying a part"
"Very fast service and the part was exactly what I needed. Thanks"
"Product was exactly as described and very timely delivered."
"Your customer service was excellent. Very friendly and egger to help"
"Our orders arrived on time and in perfect condition! We can plan our projects and installations trusting their delivery dates which makes our schedule run smoothly and easily ! "
"Received product earlier than their expected delivery date. Hassle free purchase. Lowest price I could find on the internet. "
"The toilet is as described. Hopefully are water bill will go down with the dual flush system."
"Correct parts and quick delivery."
"We were looking for a smaller Toto toilet for our small half bath. We found one, at a good cost, and free shipping! The website was easy to use, ordering assessories was simple, and delivery was great! Well packaged and no problems!!"
"I made my first online purchase a week ago and I was completely satisfied with the product very low price, excellent customer service I will definitely be ordering again"
"Good people good products "
"Order was received in a timely manner. Item was as described. Thanks!"
"Updated: A representative contacted me regarding this review who had found an error in the restocking fee due to the days I had the item. Rather than just simply returning the difference, she made an effort to refund the 25% fee in full, even giving me an option on refund method. I was pleasantly surprised and really pleased with the customer service I received after everything was over. Though I still think the fee is extremely high due to the industry they are in - I am very happy that in my case, the issue was resolved.
Supply.com, a building supply store, charges a 25% restocking fee for all returned items. 25%!!! We renovated our entire home, kitchen, bathroom, bedrooms, crawlspace, heat and air, the list goes on, and if you have done the same, you know things change. I submitted for a return to supply.com and not once was I informed of the 25% return fee until they kept a quarter of the money I was supposed to be refunded on two small items which could have been restocked by a child. Don't plan on using them if you suspect changes in your project as you will lose money! "