ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
3/5

2020-06-06

Time, took an awful long time.

"From the date ordered, 5/23 to 6/5, I took two weeks to get here. I know you all usually do much better though."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-06

Perfect

"Easy to order and quick delivery!"


Verified
3/5

2020-06-06

Shipping

"I feel sending a semi with a 3x3 box strapped to a pallet containing one 1-1/2 propress fitting is a waste! I had to be at the shop from 10am-2pm to sign for it "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2020-06-06

bath hardware

"All good but parts came in two separate shipments and only a packing slip with one part"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-06

Delivered Just As Described

"I was looking for a difficult-to-find part, and miraculously Supply.com had it. The website promised me delivery on or before a specified date, and the part arrived as promised. User-friendly website too. Would recommend Supply.com to a friend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
2/5

2020-06-06

Bad follow up and missing information

"I order 2 medicine cabinets on 5/29. Recurved an email that confirmed the order, charged my credit card, and stated that I would receive an email when my order was shipped. As of 6/4 I had recurved no emails, so I called the CS #, they tracked my order stated it was shipped and would arrive via FedEx on 6/5. Well 6/5 has come and gone and my shipment was not delivered. Terrible communication & customer service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-06

Pedestal sink

"I have always had great results with Supply but tried an order from a box company because of other items I needed at the same time. Never again because it was a waste of time getting a broken sink delivered. Order one from Supply and it came quickly and even though the box was smaller, it was packed expertly to prevent breakage. Wonderful service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-05

Order came in about 24 hours!

"I replaced a faucet that was 9 years old with the same model. Let's see how long it lasts!"

Detailed Review Benchmark + -
Overall product shipping and delivery process

Verified
5/5

2020-06-05

Moen spout

"My purchase arrived exactly on time as promised. Keep up the good work!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-05

Kohler Toilet

"Sales & service was great! Delivery person would not help remove heavy item from wooden pallet or take back or dispose of pallet."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-06-05

Great service. Received our new sink via UPS and it was packed well and we received it in time to finish our project.

"Great service, received on time and in great condition"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-05

Outstanding Service

"Ordered a Broan 83003 Downdraft Vent on 29 May and received it on 30 May! Outstanding! SUPPLY.com therefore is very highly recommended."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2020-06-05

Great Service.

"My order was shipped and delivered extremely quick."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-06-05

Easy shopping for the right parts

"Found, ordered, delivered. Perfect. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-06-05

Toto toilets

"Very fast shipping, great price, great communication and fast response, packages arrived in perfect condition"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process