"Pleased with the first time order.
"

"Fast delivery and handled with care."

"Outstanding ease of use and really quick shipping. Part fit perfectly, would definitely use them again."

"Product page specification and illustration on supply.com specified PVC drain fitting included with pan, yet was excluded from shipment received. After a quick call to Chris Cowley at supply.com support, and his explanation that other service cases arised with the same issue, then my response a couple times of the spec/site details noted above, and me being put on hold a couple times so he could apparently talk with his manager or vendor contact behind the scenes, they decided to ship the PVC drain (under original conditions above) which was received quickly. Love the great service, wish customers didn’t have to catch site product page issues and explain to resolve via multiple approval levels with issues that are already known to impact multiple customers."

"I needed to change my address and called customer service and they were able to help me with no problem! They followed up with an email confirming the change was made. I got my order very quickly and was impressed with the high quality of the materials received! Great prices over the big box stores - even with shipping (as my order was too small to qualify for free shipping)"

"item showed up a day late. they couldn't even find my item for 24hrs even though i had a sales order number.
item didn't fit but cost more to ship back. a complete loss."

"Well put together website, the search already had the part detailed so I could just match it up, put it in my cart, done!
Thanks again!!!"

"After doing some research and determining the exact part needed, Supply.com made it so effortless to get it. Shipping was super fast, would definitely use for a supplier next time. "

"Great service and fast shipment"

"I have ordered a toilet supply and they have sent me something different from the pictures. Now when I initiate a return their website says somebody will contact me and its been 2 weeks nobody contacted me.
These kind of service providers make me nervous to try anything new. I better stick to established service providers who makes the process simple and faster. Sorry SUPPLY.COM you need loads of improvement in customer front.

As far as rating is concern, I could't give anything less than one star. I would indeed give negative starts if option is available, so that supply.com would put their effort to at least come to Zero."

"I made an order on May 22, 2020, and haven't heard a word or email yet regarding the shipment. The product was in stock when I ordered."

"Products packaged well and delivered efficiently. Pricing also very reasonable!"

"Good product prompt delivery. Fair price"

"The baseplate of the Toto bidet that I ordered was missing a part (which I think was misplaced during shipping). They offered to ship me the part or give me a goodwill refund. "

"Ordered the part and had it in two days. "