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Verified
5/5

2020-05-23

"Right part, great price, and fast shipping. "

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Verified
5/5

2020-05-23

Received as ordered in a timely manner.

"No complaints, filters arrived in good conditions."

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Verified
4/5

2020-05-23

customer service was great

"customer service was great. toilet seat was cracked and the sent a new asap with no hassle. however the toilet seems to have some casting issues. Nothing I can't live with but still alittle off. the oval part on the floor was irregular in two spots. Maybe these are Seconds or something. But the shipping was fast and they are great on customer service"

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Verified
5/5

2020-05-23

Perfect

"Better price and faster service than both the manufacturer or big box stores."

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Verified
5/5

2020-05-23

Good work

"Delivered the right product quickly. Delivered a replacement quickly when the unit arrived with a crack in it."

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Verified
1/5

2020-05-19

Very Poor

"Supply.com.... Very very poor..... Ordered the AO Smith water heater on April 16th. 2020. received my tank 9 days after ordering and was badly damaged (bottom & sides) shipping container was not damaged indicating the unit was packaged and shipped damaged from AO Smith...Sent photos of damaged water heater and shipping container same day I received it to Supply.com. On April 25th. had to pay additional $327.42 before Supply.com would ship a replacement water heater... sent back the first water heater right away..(without hot water for over 2 weeks)..Took another 10 days to receive a replacement water heater....Now over 4 weeks later I still have not received my refund of $327.42 for the first damaged water heater. Very poor communication with Supply.com.(does not call back) on the Plus side they were very fast to process the Charge card for the charges of both water tanks....
Update... May 23rd. 5 weeks after ordering and getting a defective hot water tank. Supply.com Finally called me back.... said I can not get a refund until they receive their refund from The supplier AO Smith...... What kind of company would does that..... they must be on a bankruptcy spending limit.
"

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Verified
3/5

2020-05-23

wrong handle

"Sent wrong colored handle."


Verified
5/5

2020-05-23

Great product

"Great product, fast shipping!"

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Verified
5/5

2020-05-23

"Fast service, great prices
"

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Verified
5/5

2020-05-23

Super Service

"Great job! Fast delivery!"

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Verified
5/5

2020-05-22

Quick shipping

"I received my order the next day, that might be because I live just south of them but it was processed and shipped same day. "


Verified
5/5

2020-05-22

awesome

"order the parts came asap love the business. "

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Verified
5/5

2020-05-22

Good price and fast shipping

"Good price and fast shipping"

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Verified
5/5

2020-05-22

Professional & Proficient

"No problems encountered....."

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Verified
5/5

2020-05-22

Great Experience

"The ordering process was easy and straightforward and pricing was competitive. The shipping time was also earlier than other sites and it even arrived earlier than that, basically the very next day, which was a pleasant surprise!"

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