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Verified
5/5

2020-05-20

Do go anywhere else but Supply. Com

"Great selection, terrific price, phenomenal shipping, excellent customer service. "

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Verified
5/5

2020-05-20

excellent

"great seller, great prices"

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Verified
5/5

2020-05-20

Great price and shipping experience

"Product came in quickly with no damage...Will but from Supply,com again !!!!"

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Verified
5/5

2020-05-20

Fast Service

"Easy to find parts and they were delivered fast"

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Verified
5/5

2020-05-20

Phenomenal service

"I don't write reviews, but I have to here -- the website, service and speed were phenomenal. Better than Amazon. You guys rock!"

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Verified
5/5

2020-05-20

Great customer service

"The customer service rep was so unbelievably helpful in trying to solve my issue. "

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Verified
5/5

2020-05-20

great products and fast delivery

"I found just what we needed and they were replacement parts for old moen shower components. So it was a tough find. Delivery was fast and products were great."

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Verified
1/5

2020-05-20

REVIEW

"I BOUGHT A VALVE HANDLE FROM SUPPLY.COM. THE PART IS USELESS WITHOUT THE RETAINING NUT THAT HOLDS IT IN PLACE. THE RETAINING NUT IS PICTURED IN THEIR ONLINE CATALOG, AND, CLEARLY SHOULD HAVE BEEN INCLUDED. IT WASN'T. I CALLED THEIR CUSTOMER SERVICE DEPARTMENT. I GOT SOMEONE NAMED LEIGHTON WHO WAS PARTICULARLY UN-HELPFUL, AND COMPLETELY EVASIVE. I WAS ASSURED BY LEIGHTON THAT HIS SUPERIOR WOULD CALL ME BACK AFTER I REACHED AN IMPASSE WITH LEIGHTON. I RECEIVED NO CALL. FOR A SIMPLE RETAINING NUT THAT SUPPLY.COM COULD HAVE GOTTEN FOR ME WITH ONE PHONE CALL TO APOLLO VALVE, THEY HAVE ABUSED AND LOST A CUSTOMER. WHAT SHAMEFUL COMPANY BEHAVIOR."

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Verified
1/5

2020-05-20

Can't get information on return

"I have tried twice to return an item and have not heard from the company. "

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Verified
5/5

2020-05-20

Excellent

"Top quality service. Very pleased. "

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Verified
1/5

2020-05-20

Supply Co

"I canceled my request for a ceiling fan with a light and heater 2 hours after ordering. They are now making me eat the postage for the original order that should not have even shipped. In order to return the merchandise that was cancelled, they are telling me they won't provide a return label. It would cost $27 plus insurance to send it back. That means I am paying $54 for an item that costs $98. This is ludicrous. I have asked them to escalate this to a manager. If everything from a manger level is fixed, I would rewrite my review."

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Verified
5/5

2020-05-20

Great customer service! 10 Stars..

"They had sent me the wrong item. Called right away after receiving it. This guy Jerry from customer service (really nice and respectful man) dealt with me and in 10 mins or less, he was able to fix the problem and resent the correct item. The item was delayed, but it was UPS’s fault.. would definitely buy from Supply.com again!! Thanks!
Oh, by the way, the correct part sent fit perfectly!
"

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Verified
5/5

2020-05-20

Was great!!!

"The experience was very good. "


Verified
4/5

2020-05-20

Experience

"Good experience. That’s all.
"

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Verified
5/5

2020-05-20

Pfister valve parts

"Web site is easy to use. Found the correct parts and SUPPLY.com sent the genuine factory parts in a very timely manner. Thank you."

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