"I had an order with multiple items and shipment arrived properly without any damage. I would recommend to open the shipment before accepting the delivery to make sure the items are not damaged in transit. The carrier's delivery person might push back but it would be good to insist or call the supply.com customer service if they do not allow. After the delivery on a detailed inspection of the items, I found that an item had a minor manufacturing defect. But on speaking to the customer service team all I had to do was to send a picture of the defect and getting a replacement was super easy! I got the replacement item the next day as they had it in stock. Follow the delivery guidelines and inspect the shipment immediately and report any issues within 24 hours as mentioned, all issues would be sorted out immediately. Awesome customer service!"
"Would not hesitate to order again. Only issue was with assembly instructions. They were not very clear."
"Will use for all future needs."
"Great service All around!"
"In the midst of this pandemic their prices were great, product arrived on time! Excellent communication with staff! I'm a very satisfied customer!"
"ordered shower kit. Got here fast no issues"
"I ordered a item for next day delivery. Was shipped by Supply.com but held by UPS for a hazardous material irregularity. I contacted Supply.com by email with no response. Item arrived 4 days later with no explanation."
"Delivered per schedule (realtimeUPS tracking very handy) . Safely packaged."
"Sink came quickly. Couldn’t be happier with it!"
"From start to finish, this was a great buying experience! The items I wanted at the lowest price I found anywhere! The customer support and being sure that I got the correct products in a timely manner- it was as good as it gets! Aaron, my customer rep, was exceptional!
I will be back to purchase other items very soon!"
"Worked with Chris and Jorge on ordering a toilet bowl and tank and seat.
Very knowledgeable, helpful and courteous.
Will definitely use Supply.com again."
"Great customer service. Knowledgeable staff. Amazing prices!!!!!!"
"Received the item on time"
"Good service !!! Reasonable price "
"Great service. Just what the doctor ordered."