ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-04-30

Customer Focused

"Supply.com is a truly customer focused organization"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-30

Great service

"Very fast shipping, thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-30

Great service

"Received my order within 24 hrs. Excellent service."


Verified
1/5

2020-04-30

Wrong item sent two times

"I ordered a 1 1/2 inch Backflow preventer for my residential sprinkler system. What I got was a 17 pound Valve which did not even look like the item I ordered. I called Supply,com and they had me send them the pictures/ They said yes it was the wrong item and another would be sent out free of charge, I received several days later the very same wrong item again. I called and expressed my displeasure and asked for my money back, The salesperson said a truck would be sent over the bext day and
I just needed to put the boxes outside my home. Of course 7pm the next day I called back and asked why the items were not picked up and they told me there was no record of the call, no money was refunded and no call was placed to pick up both packages,
they told me that a carrier would be dispatched to pick up the wrong items. Goat Rope please beware.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-29

Quick delivery

"The order was shipped out very quickly and arrived in great shape."


Verified
5/5

2020-04-29

The great cornholio

"Excellent , fast, precise
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-04-29

Filled the order completely and it got here in short order

"It was simple to order everything I needed and to make payment on their site. The shipped promptly and the whole list arrived in short order. Thanks!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-29

Very excellent service

"I did the 2 hour delivery option and my part came in 2 hours. Shortly after it arrived, I got a call from Supply.com asking if everything was as expected. There was a little problem, but they went out of their way to make things work out. They were very impressive. I will use them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-04-29

Fast, excellent & exact

"GREAT customer service when ordering. Detailed, accurate and timely service. You can’t go wrong. "


Verified
5/5

2020-04-29

Fast!! and correct part

"The website helped me to know I was ordering the correct part and it came in 36 hours!! Much needed during quarantine for a toilet repair!!!! Thanks so much Supply.com"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-29

PVC couplings & cap

"These guys are amazing. Look forward to doing business w/them in the future. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-04-29

"Needed an expansion tank for my boiler. Received it in 2 days in perfect condition. Price and shipping costs were excellent. Would definitely order from SUPPLY.com again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-04-29

Great, efficient service!!

"Great experience. Easy process!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process
Pricing of products and services

Verified
5/5

2020-04-29

Quick delivery

"Placed a order on Tuesday,two days later I received the bathtub by motor freight"

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-04-29

Above and beyond

"The item i ordered was what i needed by the picture but that was the old
Style so when the new one came in it didn’t fit. They overnighted me a replacement they suggested at no cost and it fit perfect. They have a customer for life!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process