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Verified
2/5

2020-04-28

Missing part

"Fast shipping, but missing but. "

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Verified
5/5

2020-04-28

Extremely happy

"I was pleased with the ease of using your website and how quickly I received my order."

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Verified
5/5

2020-04-28

Quick and Easy

"Ordered a small part for my faucet and it came so quickly, I was amazed and pleased. Not a dongle problem and fast and efficient. Thank you "

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Verified
5/5

2020-04-28

Great seller!

"Quick turn around and what I needed"

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Verified
5/5

2020-04-27

Ok

"Item was as described prompt shipping thanks "


Verified
5/5

2020-04-27

AWESOME

"ONLY place I found a pretty rare part for my Tub & Shower I WILL shop again..."

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Verified
5/5

2020-04-27

Great Experiance!

"Items arrived way before scheduled arrival date. Sales followed up with phone call to see if I had any questions they could answer. Very professional. Will defiantly purchase again in the future."

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Verified
4/5

2020-04-27

Straight Froward and Simple

"Nice place to shop. Lots of options."


Verified
5/5

2020-04-27

Prompt service and delivery!

"Product was shipped out promptly and received overnight in addition the parts were correct as the description online. "

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Verified
5/5

2020-04-27

Very happy with the service ❤️

"Everybody was very nice. Was delivered when I was told. The truck driver was polite. Love this company."

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Verified
2/5

2020-04-27

No communication

"A sink faucet part I ordered was apparently unable to be shipped to the state where I live due to some government regulation. Supply.com never bothered to tell me, so my order was pending for over a week. I finally had to call to get a refund processed. Would have been nice to know this when I placed the order."

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Verified
5/5

2020-04-27

Great service

"Got part fast and it was perfect "

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Verified
5/5

2020-04-27

Toilet Parts

"Received parts on date stated. Parts received were excellent fit. Will use Supply.com again. "

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Verified
1/5

2020-04-27

Contradictory Information

"I added a water heater to my cart and selected continue to checkout. An arrival date was was shown on the screen. 1 item arrives Monday 04/13. The only reason I purchased the water heater is because of that expected arrival date. I needed it to arrive quickly. When I had not received my water heater on Wed 04/15 I called to cancel my order, so I could go to a store and purchase one. I was told my order had been canceled I would receive email confirmation in the morning. When I did not receive confirmation I called to check on the status of my cancellation. I was told cancellation could not be processed because they didn't know if the order had shipped yet. On Fri 04/17 the water heater arrived at my home. I refused the shipment. I called supply.com to let them I know I refused the shipment and it would be sent back to them. I was told I would receive a refund when they received the water heater back. On Mon 04/27 I called to check on the status of my refund. I was told the refund request had just been submitted on 04/21 and could take several weeks. Each time I call I get contradictory information and I still haven't received a refund for an item I ordered almost 3 weeks ago. "

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Verified
5/5

2020-04-27

Fast Delivery

"Fast delivery and phone update. Great experience."

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