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Verified
5/5

2020-03-23

Perfect score!

"Order placed. Order dispatched from three separate locations necessary to complete request. Order received almost over night. Perfect! Wow!!"


Verified
5/5

2020-03-23

BEST SERVICE

"Best products, outstanding knowledge of products, fast shipping. "

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Verified
5/5

2020-03-23

Fast Service- perfect parts!

"Seamless transaction! Great price! "

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Verified
4/5

2020-03-23

Fair prices

"Wish they had better details on each product they sale, of you don't know what you need ot have part # you will be lost. No product detail, and poor photos. Last they ship time or part availability is crazy either there the next day or 3 weeks wait time. "

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Verified
5/5

2020-03-23

customer service

"Fantastic service would recommend this company A +++++++"

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Verified
5/5

2020-03-22

Quick and easy

"Had what I was looking for, quick easy experience and quick shipping"

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Verified
5/5

2020-03-21

One of the best online merchants

"This is the 3rd time I have ordered from supply.com over a 6 year time frame.
This time I ordered 8 separate parts and as usual everything arrived on time
and exactly as advertised.
"


Verified
4/5

2020-03-21

Great customer service

"Even though my toilet arrived damaged twice from UPS, Emily in customer service quickly reordered a replacement which came in a timely fashion. The second damaged toilet was also dealt with in a quick professional manner and the replacement arrived the next day, thankfully in good shape. I wouldn’t hesitate to order again from Supply.com.
"

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Verified
5/5

2020-03-21

Arrived as promised.

"Good bye to TP! No more fighting in Sam's club for TP."

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Verified
5/5

2020-03-20

PVC Caps

"Product is good and was delivered quickly."

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Verified
4/5

2020-03-20

Good product -- a little lax in communication

"I ordered a part for my Toto commode which was quite easy to find on the website. After ordering, the message was I would receive an e-mail about shipping after a week -- no email. Finally, I called customer service (first, I tried their chat option which simply did not work) and the very helpful person said that my package would be delivered that day. It would have been helpful to have actually received a notification in order to track the package. I have no complaint about the product and, if you are not worried about being informed about your order, you will find this company satifactory."

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Verified
5/5

2020-03-20

Outstanding

"Right part, right price, and on time arrival. Can't get any better than that!!!!"

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Verified
5/5

2020-03-20

4" copper coupler

"Excellent price, excellent product, fast shipment."

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Verified
5/5

2020-03-20

exceptional service

"I had purchased the same toiler from another vendor on Amazon. They delivered the first toilet "

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Verified
2/5

2020-03-20

Horrible customer representation and follow up

"My order has been on backorder for 12 weeks now it is 4 weeks behind. I am in contact with customer service and they can't locate my order and wont let me cancel it since its transit from manufacturer. The order initially was scheduled to be delivered to them by 3/6, since then every week the response is wait another week, I have contacted them about this on at least 15 occasions in a period of past month. For the past 2 weeks I contacted service everyday, they tell me to wait so they make a ticket and never follow up! Its time for me to contact my credit card and file a dispute."

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