"The salesman was very helpful when buying. He also gave me excellent pricing. Many of the items came defective. Getting service when we have problems was impossible. We had to pay for shipping on all returns. I still have over $500 is defective parts that I can't return. Not a happy camper."
"Since there were no problems, I have nothing to complain about. Everything arrived as described within a week of my order."
"My wife and I started a bathroom reno that turned into a 3 bathroom reno due to issues that were uncovered. I started to research shower systems and medicine cabinets. I went with Kohler products because of proven track record with their products. Prices were similar or cheaper in some cases (the 3/4 in rough in valves were cheaper - needed 2). Everything arrived undamaged and on time. Will definitely use again - if necessary "
"I will use Supply.com where I can!! "
"Items arrived on time and good condition "
"No issues and everything arrived on time and in great condition!"
"Product was exactly as described and arrived when promised."
"Good experience the sales rep helped me"
"My order was shipped right away. When I received it a piece was damaged. I called and spoke to a very friendly person in customer service. As soon as I explained what I had found, she offered to ship a replacement. The replacement piece arrived as quickly as the original order.
Kudos to you all!"
"Items were easily ordered and arrived I a timely manner. "
"My rep, Peter Webb, was top shelf. Nearly immediate returned phone call, prompt and accurate answers to my questions, and simple, straightforward transaction.
I wish all retail representatives were as knowledgeable and professional as Peter. Well done!"
"Emily was there for a chat. And then called to discuss/answer my question. Bought the product I was looking for and it arrived the next day. "
"Received items as promised!"
"Daniela Merwin was a great help. Product is just what was expected. Overall great experience."
"Part got delayed even though I paid expedited shipping so they reimbursed me the shipping cost of the whole order and were very professional on the phone. Parts were exactly what it said online. Thanks!"