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Verified
5/5

2020-03-03

Fast and easy

"very helpful web site. good price. "


Verified
5/5

2020-03-03

great experience

"product delivered quickly and in good condition"


Verified
5/5

2020-03-02

Bill

"Part was delivered as ordered."

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Verified
1/5

2020-02-25

Terrible customer service

"First of all, they charged me $50 when i didnt even checkout, the items were in my cart and they amounted to $30 AFTER shipping as well. And when i called to see what happened wanting a refund, the lady on the phone was extremely rude and acted as if it was my fault. Terrible customer service"

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Verified
5/5

2020-03-02

Arrived next day as promised

"Nothing to tell. They had the parts, said they would arrive next day and they did. Just perfect. No fuss."

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Verified
1/5

2020-02-27

Half of a sink does me no good

"I ordered a pedestal sink with the promise it would arrive in two days. I already had a painter and a contractor in my home and wanted the current sink swapped and only purchased from SUPPLY because of the delivery window. Half of the sink arrived as promised, and I assumed the other half would follow shortly. It didn't and I had to initiate the contact with SUPPLY to learn this. In short, both SUPPLY and Toto got a sale they otherwise wouldn't have, because they promised a 2-day delivery when what I was buying was really a 12-14 week delivery. I'll have to pay a higher price to have people come back out for a small job instead of getting it done when the contractors were already in my home. The only way this was an honest mistake is if SUPPLY can't even tell when they'll be able to deliver a complete order, which may be worse than knowing and misrepresenting when they are able to deliver.

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Verified
2/5

2020-02-27

Disappointed

"Didn’t receive whole order on date specified. Second item was on back order but didn’t know until I called customer service. Had to return first item and pay $17 in return shipping due to Supply.com’s mistake."

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Verified
5/5

2020-03-02

Large item Toto toilet arrived in excellent packaging and condition

"Excellent billing, shipping and delivery of a Toto toilet which is not an easy item to ship. It comes in 2 large boxes, the Toto boxes inside other larger boxes that have nice foam inserts. They clearly have the entire process down. I didn't have to call them or contact them for any reason so I can't say much about their support or RMA processing."


Verified
5/5

2020-03-02

A++

"Quality fittings and speedy delivery"

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Verified
5/5

2020-03-02

Works great

"Works as described keep up the good job"

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Verified
5/5

2020-03-02

Right piece at the right time

"Easy to use website, cheaper and faster than Amazon. "

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Verified
5/5

2020-03-02

Great service, Fast delivery, Great price

" Best price around with free shipping to my door for a water heater. Ordered it on a Sunday night, was delivered on Friday morning by freight truck. No complaints here. Will use again in the future."

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Verified
5/5

2020-03-02

simple item but important to our operations

"I just needed one thing, but getting it was important. It arrived very quickly. Great service"


Verified
5/5

2020-03-01

Pvc elbows

"Product as described. Fast delivery"

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Verified
5/5

2020-03-01

Very Impressed

" Exactly as described, great support, on time delivery, plus great price"

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