"I need needed to replace my Grohe faucet head and I received it within 2 days. Fast shipping. "
"I ordered replacement bathroom faucets when my plumber could not obtain the model I wanted. I was happy that the prices were lower than those posted on the manufacturer's website. The shipment came very quickly and the plumber was not scheduled to come in for at least a week. Communication from supply.com said I must inspect the shipment and notify them if anything was wrong with the product within 48 hrs (or 2 business days). I'm a homeowner and not a plumber--I wouldn't know if a faucet was defective! However, I opened the cartons and checked to see if all the parts listed in the installation instructions were present. They were. The new faucets look great and I feel good that I beat the manufacturer's price."
"Part arrived on time and as described "
"As recommended by Toto, the parts are easier to order than from Amazon."
"They had the products and it shipped the same day that it was ordered."
"Easy order. Delivered on time"
"product on the website was just what was received. fast shipping, good packaging material, and accurate order."
"Service was great! Delivery was in less than 48 hours. "
"The part I needed was easily found on their website, it shipped out the same day. Worked perfectly."
"They sent me a broken toilet that was poorly boxed and wrapped. They are saying since I did not open it before the freight company left it’s my broken toilet now. I mean who does that in 2020. I can see maybe in the year 2000"
"It was delayed and customer service was bad, not responsive and never followed up"
"Product was advertised as new but was sent missing parts and instruction manual. Clearly not new. Tried to force me to pay for shipping to return it even thought it was their fault. "
"I ordered and paid for a new shower valve cartridge and received a small shower head in error. I checked the confirmation email and it was the cartridge. I will contact them tomorrow to get the cartridge I need."
"Have sent 3 emails about the problem with no response. I am Very unhappy."
"My experience with Supply.com was great. They had the tub I was looking for at a great price, delivery was free and very fast. "