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Product & services pricing
4.14/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.38/5
Customer service:
4.21/5
Return/Replacement policy:
4.21/5
Featured Review


Verified
5/5

2024-09-06

Easy as Amazon

"Quick delivery, reasonable price! "

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Verified
5/5

2024-09-06

Ordering

"Ordered one day and received the next day!"


Verified
2/5

2024-09-06

I'm glad they had the part I needed but Fast Track shipping is lacking

"Still waiting for my order. Was supposed to be delivered Thursday, then got moved up to Wednesday but not sure when to expect it now. No communication regarding the delay or updates on shipping/expected delivery time."

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Rep reply posted 2024-09-10
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello!

Thank you for reaching out! We do apologize for the inconvenience you experienced on your recent order with us and that you had experienced any delays in your shipment. We understand receiving your material fast is important for you and we work hard to stay true to the lead times provided. We truly understand how this additional delay is frustrating and we appreciate you bringing this to our attention as we truly care about providing our customers with the best possible service. Upon review, we see that you have since been assisted and a UPS investigation has been initiated to process a refund for you on this material. Once there is an update available, you will receive an email with more details on the refund.

Again, we sincerely apologize for any inconvenience this may have caused to you. If you have any other questions or concerns regarding a recent order please feel free to contact our customer service team at 1-888-757-4774 or chat online under "Contact & Support" on our website.

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-09-06

Quick service.

"I’ve used Supplyhouse in the past and as usual they ship quickly and the quality of their materials is good. "


Verified
5/5

2024-09-06

Nice

"Good parts, quick shipping
"

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Verified
2/5

2024-09-06

Wrong part

"Ordered a 1 1/4 inch brass ribbed tee fitting and got a 1 inch brass ribbed tee fitting."


Rep reply posted 2024-09-10
A rep from SupplyHouse.com, SupplyHouse Customer Service, has responded:

“Hello,

Thank you for your feedback, we greatly appreciate that you have taken the time to provide a review on our business. We apologize for the inconvenience you experienced on your recent order with us. We strive for accuracy in all orders so we thank you for bringing this to our attention. I see that a return was set up, and hope the process went smoothly. If you need any assistance getting the correct item, please contact us and we would be happy to help! Again, we sincerely apologize for any inconvenience this may have caused. If you have any questions feel free to contact our customer care team at 1-888-757-4774 or chat online under ?Contact & Support? on our website.

Thank you,
Danielle D.
SupplyHouse.com Team”


Verified
5/5

2024-09-06

Good selection fast shipping

"Good selection fast shipping"

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Verified
5/5

2024-09-06

Great experience

"Fast shipping with the right parts"


Verified
5/5

2024-09-06

Love this company !

"Great prices, good quality, delivered fast ! Love this place !"

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Verified
5/5

2024-09-06

Awesome

"Quick delivery ,awesome prices ,direct knowledgeable and accurate feedback from company pertaining to order and shipment . In this day and age where most could care less about when a customer gets product I am extremely happy with my first experience with this company . Much respect to each involved. "

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Verified
5/5

2024-09-06

Great experience

"Great prices, contact throughout the process, helpful model lookup tools. I will recommend your site to my friends.
Ron
"

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Verified
5/5

2024-09-06

Great experience

"Excellent service, product and experience."

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Verified
5/5

2024-09-06

Super quick and easy

"Finding the right well pressure tank was easy. Good descriptions with links to the manufacturer manuals for in depth information. Ordering was efficient and delivery of the order was quick"

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Verified
5/5

2024-09-06

Hot water flowing again

"Fast shipping , decent price . "

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Verified
5/5

2024-09-06

Great info and fast shipping

"Excellent communication about delivery date . Processing was fast. Would definitely buy from them again."

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