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Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
3.75/5

Verified
5/5

2015-01-24

"Everything was ok, fast delivery, good packaging."


Verified
5/5

2015-01-21

"Great service would definitely used again"


Verified
2/5

2015-01-20

"It needed 3 reminders and a threat to officially complain to get a replacement to a broken lamp....

This is NOT exactly good after sales service !
"


Verified
5/5

2015-01-19

"Very satisfactory service"


Verified
5/5

2015-01-19

"Timely delivery, item properly protected. No problem whatsoever"


Verified
5/5

2015-01-17

"Our order was sent to Australia and the product arrived undamaged.
The outer box was quite dented, corners pushed in etc. but inside the lightglobes were tightly packed in their own box surrounded by packing 'chips'.
Maybe the outer box could be of stronger carton and sticker 'fragile' stuck on.
"


Verified
5/5

2015-01-16

"congratulations to all, lighthouse ' for sure other purchases , thanks"


Verified
4/5

2015-01-16

"it's all right, thank you"


Verified
1/5

2015-01-16

"tempi di spedizione biblici !!!"


Verified
5/5

2015-01-16

"Sito ottimo,completo,preciso e ben fatto,prezzo ottimo,prodotti ottimi,spedizione precisa ed imballo a prova di rottura!!!!
Tutto perfetto!!!
"


Verified
1/5

2015-01-13

"Vero negative. I will never but anithing by the m
"


Verified
4/5

2015-01-12

"OK for all. Only one issue : the time to deliver, 15 days."


Verified
4/5

2015-01-11

"Positives:
- Product was exactly what I was looking for, but could not buy in Australia
- Good product advice was provided by email before the sale
- Product arrived safely and well packed

Negative:
- One of the items was out of stock, even though the website had said it was in-stock, so I had to wait longer than expected. The website continued to say "in stock", even though the product obviously was not.

Result: the positives outweigh the negative, and I would happily use Svetila again or recommend it to others.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-11

"All around my order was satisfactory."


Verified
5/5

2015-01-10

"Everything went perfect and I would really recommend this shop."