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Product & services pricing
4.38/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
4.75/5
Return/Replacement policy:
5.00/5

5/5

2017-08-25

iPhone SE

"Product delivered as promised and in brand new condition! Excellent service!"

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5/5

2017-08-25

The best iPhone purchase ever...

"Its always nerve wrecking to search for an honest seller with a phone you can actually use and I was a little skeptical buying from Swappa. Not that I've had a bad experience or know of anyone who has either, just didn't know what to expect. Swappa made it easy for me to search and go into different listings and see the seller pictures for the phones, their profile and seller ratings. I used to purchase from eBay but have been able to find better prices here on Swappa. The seller I chosed shipped my phone fast, communicated with me whenever I needed and the phone came in the condition seller listing said it would and I couldn't be more pleased with trusting and using Swappa for my cellular purchase. I've also referred a few friends and family to give Swappa a try."

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1/5

2017-08-24

Swappa made me feel like a victim

"Had an issue with the seller and instead of trying to help swappa gave me the big ok middle finger and said deal with it on PayPal. Will never use this site again and will activaly work to make sure people I care about don't either. "

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5/5

2017-08-23

Fast and Easy

"I had a great experience with Swappa. I actually completed a transaction with one seller, and then later that day they messaged me that they couldn't sell the device anymore. Swappa made it fast and easy for me to get a refund. I found another device that was similar in price and purchased that one. The device arrived very promptly and I was up and running with my new phone within days. "


5/5

2017-08-23

Fantasticly surprised

"Never used Swappa before but highly satisfied with the whole experience. : )"

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5/5

2017-08-23

My Beautiful LG V10

"
+1 rating by Ms. TL on Aug 21, 2017:

This is a bit late because I haven't been able to get home. I received my newish LG V10 device as described. It is beautiful but had a few more cosmetic dings than I expected. Phone powers up and works beautifully. I've ONLY used it on Wi-Fi because I haven't gotten a chance to buy a new sim card yet. I have registered my newish device on Verizon's network, so the IMEI is good!!! I am beyond pleased with my purchase from the Seller and the Swappa platform. From now I WILL ONLY purchase my newish tech from Swappa...ALL TECH NO JUNK!!!
"

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5/5

2017-08-23

super fast shipping

"super fast shipping, 1 day arrival. flawless condition. very informative, user-friendly website."


5/5

2017-08-22

Awesome

"The products came in on time, customer service responded quickly when I needed them and it was a very secure payment experience for me considering I bought 3 phones!!"


5/5

2017-07-30

Always a good experience

"My most recent purchase was a ZTE Quartz watch. It was shipped the next day and arrived 2 days later. I've bought quite a few items and sold probably more over the years with Swappa. Couldn't be easier, it's safer than Craigslist. Pictures are in high definition so you know exactly what you're getting. I really don't have anything bad to say about them."

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5/5

2017-08-20

No complaints whatsoever

" I found Swappa through a cursory google search for recommended used phone websites, and was quickly impressed with Swappa's high standards and review process. There's no sifting through all the phones with cracked screens (like craigslist and Ebay) and it has fairly competitive pricing if only due to the large amount of sellers using the site. Additionally, I received my phone a mere two days after the purchase; I think a lot of the sellers are motivated to go above and beyond."


5/5

2017-08-17

Excellent And Professional Service From Seller Big B. (SEG615) Profile

""The seller was very accurate in his description of the phone and went above and beyond to accommodate the expedition of a speedy delivery . Plus he threw in a few phone cases.I look forward to doing business with you again in the future.Thank you very much for ability to be receptive to the customer's needs and the peak quality professionalism you displayed during the transaction. Best of luck."

"

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5/5

2017-08-17

Great!

"Actually I stopped buying any phone-related staff anywhere else then Swappa.
What do I like in Swappa is that that they **** your deal from the very beginning to it completion. And level of support is very high. Next moment is price. So, price might be discussed with the seller and you always have a chance to get discount. And at last, but not the least is that all devices are "clear", no chances to buy stolen or suspicious device. That's why I like Swappa.
"


5/5

2017-08-17

Fantastic safe experience

"I love how they have staff that checks that items are as described. I also enjoy they allow you to leave lengthy feedback unlike ebay.com which has a small character limit. Even cooler is that you can negotiate pricing with sellers on here, wow! The whole website is fast, efficient to find what you want and enables you to have communication before and after the sale seamlessly on their website. I love that they use PayPal for payment and shows which sellers are PayPal verified. I used to use Ebay for purchasing cellphones/tablets, but Swappa is looking to be my first choice from now on. I purchased 2 items in 2 days, recent one a LG G PAD X 8 Tablet. 5/5 Experience!"

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5/5

2017-08-17

Good experience all around.

"This is my third transaction with Swappa. Each one went well and the phones were better than described."

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5/5

2017-08-17

Smooth and Trustworthy

"I only ever use Swappa for used phones, because I know exactly what I'm getting. Their tiers of phone wear/tear are accurate, and the sellers are always ready to answer questions."

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