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Product & services pricing
4.65/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.65/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

4/5

2017-09-26

my story

"I needed a phone. Kind of worried about ordering used or previously owned returns. Got a great phone at a fair enough price with very little time in phone set up since it was same carrier."

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5/5

2017-09-25

Taking the uncertainty out of buying gently used smart phones

"I have used Swappa to purchase a gently used Android on 2 separate occassions now. Both experiences were great. I had started looking into getting a used cell phone last year after my phone broke and I did not have a contract or upgrade, nor did I want to pay full retail for a new phone. I looked into some of the auction and classified sites, but did not feel comfortable with those options. Swappa has a rigorous screening process, and I felt assured that I would be protected in my purchase from sellers affiliated with them. Communication was prompt, shipping was prompt, the moderators were available if I were to have any issues (I did not). I was able to get beautiful, near mint condition smart phones at a fraction of the retail price and am more than pleased and happy to recommend!"


5/5

2017-09-25

Swappa deserves 10 stars

"The phone and the transaction were perfect. I so informed the seller. This was the first time I used Swappa. My wife was very leery of buying a used phone on-line. But Swappa seemed to be a good company. Now I can say they were fantastic with all their own due diligence and providing such great advice and tips to a first time user. I rate them 10 stars!

Thanks,

Jack Anderson
"

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5/5

2017-09-24

Great experience!

"Item exactly as described, very quick to ship, and good communication ftom seller. Easy transaction! First time user, but would definitely use again. "

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5/5

2017-09-23

So easy with Swappa

"I found Swappa by chance, when I was looking to replace an old iPhone. It was easy to navigate the website and find the available phones specific to the carrier I use. I have a nearly new phone at $250 less than a brand new phone would cost and I'm not tethered to Sprint anymore. Love my new-to me phone!"


5/5

2017-09-23

Best site for personal communication devices.

"I wanted a iphone for some health apps. Fitbit to go with my fitbit watch. I call it my Fatbit till I lose weight. Seller put the listing on the site and I bought the phone within 2 hours of the listing. I think it is easier to find what I want than the bigger ebay or other websites."


5/5

2017-09-22

Easiest cell phone buy ever

"I was looking for a second-hand cell phone that was in good shape, and someone told me that Swappa might be a good place to look. I was told they require sellers to post certain kinds of pictures, and rated and tracked, and that I can have 30 days to return. I was very interested in and appreciated the accountability that the seller has in this arrangement.

I went on to Swappa with a bit of skepticism and low expectations. But, I quickly found the phone I wanted at a price that was as good or better than I could find on Craiglist, and I didn't have to drive to see it and wonder if the seller was honest or not. I selected and purchased the phone within 10 minutes, taking a few extra to set up my account. The seller shipped it the next day and it arrived two days later, just as advertised. I'm really happy about this and will use Swappa more and more for this kind of purchase.
"


5/5

2017-09-22

Great service

"Great service at good prices. Bought a few phones and have never been disappointed "

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5/5

2017-09-22

Great purchase

"Thank you swappa for the ease of search and clean purchase process... extremely satisfied as a first time phone purchaser."


5/5

2017-09-21

very happy

"Swappa was easy to use, got a great product for a great price. "

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5/5

2017-09-21

Swappa Ensures Successful Order Completion

"While I received my phone on time, I did not receive the proper charging cable for the phone. I informed techetailor of this fact & requested a new one. They wrote back, ignoring the fact the cable was the wrong one. I communicated once more with no success. At that point I messaged them AND Swappa. Swappa expedited their sending me the correct cable. They were totally professional about the entire issue. Highly recommend them. "

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5/5

2017-09-21

Very Happy!

"Easy and fast! Seller was very accommodating and everything went smoothly!

"


5/5

2017-09-21

Swappa is the absolute best!

"Swappa is fantastic! A+++"


5/5

2017-09-19

Swappa is the only place I buy and sell used smart phones.

"I have used Swappa many times for over 4 years. Always a great experience, both as a seller and buyer."

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5/5

2017-09-18

Easy browsing with trustworthy sellers

"Bought a pixel XL from swappa approved post (all are approved by swappa member before sale). The post had pictures and description of the device. I felt confident in my purchase! Also kept in contact with the seller throughout the process via chat in swappa.
"

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