"This company appears to have some real backwards standards. For an e-commerce business I'm amazed. 4 Days just to ship an order, ex Texas to Florida and it's a 7-9 day delivery timeframe. What the? I've emailed as I realized that I somehow ordered the wrong size and they are yet to reply so I guess I'll be going through the terribad return process they have from all these reviews.
On the bright side? I DID accept the Google Trusted Store Protection and I'll use them without batting an eyelid should SwimSuitsForAll.com mess me around.
I order online far too much to tolerate needless delays and lack of correspondence. I already know I won't deal with them again."
"I ordered 2 two-piece bathing suits during a sale that the Swimsuitsforall was having.I spent a total of $50 (not bad).
When the bathing suits arrived, the tops were too big. So I made sure I packaged everything back up just as it was sent to me, so I could get a refund. After my return was processed, I learned that I was only refunded $20 and they conveniently marked the more expensive items as "damaged". They never provided with a reason as to how the items were damaged, they just said "damaged".
I find this unacceptable.
Mainly because I carefully inspected each item before sending it back to make sure everything was intact because I did not want any issues.To say the least, I will not be ordering another thing from Swimsuitsforall and be sticking to more reputable companies."
"I recently purchased a couple of tankini tops for my vacation, and I am beyond impressed by the quality of these suits. I bought the Maui Tie Front Halter Tankini and Rosewood Tie Front Halter Tankini, both of which are stunning - they look just like the picture, except better! They're vibrant and the fabric is sturdy, but not too heavy. I am always skeptical about ordering separates because you can never be sure if the fit will be right, but these sizes are spot on. I am a size 14 and broad-shouldered, and these tops were flattering on my figure, as they both highlighted my bust and concealed my tummy, which is exactly what I was looking for! These tanks are great if you want the perfect amount of coverage without looking like you're wearing clothes on the beach to go swimming. I will definitely be stocking up soon. Thanks swimsuitsforall!"
"I ordered some swimsuits which were way to large and had no alternative but to return them. It took over 6 weeks to arrive from Australia to the United states by sea post the cheapest option $29.30 I finally got back most of my money except fro shipping there and back which was at my expense. I must say I wrote many many emails contacted my bank and sent letters via post to the bank bank before i received a full refund. I took photos ot the bathers packaging and return label and receipt as all this needs to be kept in order for any resolution to occur. Also you have to be very persistent with the emails to swimsuits for all and maybe also the bank credit card disputes. "
"I had never heard of this website but it came up in Google when I searched for a plus size swimsuit... I do a lot of online shopping and found this site to be easy to navigate & I was blown away by their big assortment of cute (& well priced!) bathingsuits. I didn't know the brand names but took a chance and ordered a one piece, a swimdress, a few tankini tops, a high waist bottom and a few inexpensive cover-ups. Checkout was fast and easy, although it would have been even faster if they accepted PayPal.. and my order came within 6 days. I had to exchange a few of the suits for a smaller size, but it was simple and I used their pre-paid return form/shipping sticker. My exchange came a few days later & I was thankful that they still had my size. I will definitely order from this website again - it's awesome to find so many bathing suits in my size - even at the end of summer. THANKS swimsuits for all!!"
"Seriously an amazing swimwear site. I love everything about them... From their body-positive messaging to their range of options for curvy girls... Their suits are really cute too. I found out about them through Instagram (one of my favorite bloggers posted about them) and ever since then I was hooked. I bought three suits in May - all bikinis - and wore them throughout the whole summer. First time I ever wore a bikini and it was such an incredible, liberating experience. Props to Swimsuits For All for helping all women feel good about their bodies and making such high-quality, adorable swimsuits. I am going in vacation in about a month and I'm looking forward to purchasing some more new swimsuits from them. "
"my swim suits are so nice, i can't wait to order more and tell all my friends about this company
:)"
"I have always been interested in ordering from this website since the swim suits looked so cute. So today I placed an order. I noticed that a 30% was applied but I found a code for the 50% coupon after I placed the order. I then telephoned the company after about 10 minutes. The woman on the line told me that they would apply the 50% coupon but that I had to call back in an hour because they did not have my order yet. I called back in an hour and of course got another customer service rep. The rep told me that it was too late and that I could not get the 50% off. I explained to her what I was told and even gave her the promo code. She said there is nothing she can do, that the order will just have to stay the way it is. I told her no it will not stay the way it is and to just cancel my order. She then told me that the woman gave me the wrong information and that it an order cannot be changed. I told her to cancel my order and please send me an e-mail stating my order has been cancelled. She then told me that she cannot send me an e-mail stating the order is cancelled. I was so upset. I decided to wait ten minutes and called back. The next customer service rep I got told me no problem she would send me an e-mail stating the order has been cancelled. I will never order from them again. It is too much trouble. "
"I ordered a swimsuit in April and returned in within a few days. As of today 6/22/15 I still have not been refunded my money. I made several calls and spoke with several people telling me the same line, that my money was refunded and to check with my bank. I did that more than once and the money still hasn't been refunded to my account. Several more phone calls and they say someone will call me back. As of today, I have never received a call from them nor have they answered my emails. This company his dishonest and I would never buy from them again. Buyer be ware of Swim Suites For All."
"I like the different swim suit choices. I ordered the Aztec 2 piece the bottom didn't fit so now I am in the process of returning it all for store credit and going to reorder a new size. I just wish the process was faster. They say another 10 business days before the credit may appear. I need my suit NOW! "
"I placed two separate orders on the same date. I returned all merchandise except one item in the same box via USPS. They gave me a $21 credit for the smaller order, nothing for the larger order $152. i called and they said merchandise was not received in correct condition. That's a lie. Tags were intact, they were in the bags received, and the panty liners were on. I called and was told they would investigate. Nothing. I called my credit card company and filed dispute and credit card refunded my money. I am waiting to see if credit card company gets resolution."
"Worst customer service ever. Ordered a suit. Post office unable to deliver. SFA won't replace, won't give refund, want me to order a new suit. DO NOT ORDER FROM HERE!!!!"
"Returned my items the first week of March, 2015 and they have acknowledged that. I have made many attempts via email requesting my refund and they keep giving me a run around. They said @ the end of March that it is up to my bank's policies as to when the money will go into my account. What a crock! Today is April 17th and I called my bank. My bank said there is absolutely NOTHING from Swimsuitsforall pending as far as a deposit. "
"This company did not give me a full refund on my return. I returned all items that I bought, I paid the return freight as I read that if you did not they would deduct this. I was only given credit for the 2 tops that were returned. Then when I complained I got an email that I had store credit for the 2 bottoms - I want my money back not store credit - no where did I read you could not get your money back or else I would not have bought anything from this company. Do not order from them they are not an honest company."
"I order this swimsuit from swimsuitsforall on January 5, 2015 and absolutely love it! I bought the Junglebook one piece and it is so vibrant in colors - I just love it!!! They also have this swimsuit in a two piece bikini for all you daring ladies out there!
I had previously purchased a swimsuit in the past and had to return it due to an error in sizing I made when I placed the order but they made it so easy for me to return! They said I could use the return label for store credit or I could exchange sizes for free! I was going on vacation soon so I decided to just take the store credit and when I purchased this new swimsuit it was so simple! The store credit was already applied to my account I just had to input the amount I wanted to use!
I will definitely be purchasing from swimsuitsforall again!"