"Accidentally selected 2 of same item & was charged twice! I went to get it corrected .. I got 4 different customer service reps telling me 4 different answers! 3-5 days for credit..a nightmare indeed!"

"I wish I had read the reviews before ordering. I placed an order in error. I meant to buy one item, but the items I had browsed ended up on the order. I was on my mobile, so it didn't show me the items or the amount when I went to checkout. It was 6:13 am, so I tried to call right away, but they were closed. I called at 7 am and was told I couldn't cancel even though their policy was that you could within the hour. I had emailed right away and done everything I could to cancel when I saw the error in the confirm email. I spoke with a supervisor who said that she would have to email the brand (What? They hired a third party to service their customers, and the third party is a total fail.) And they were going to email the marketing department to cancel the order. (Well ... if you're emailing marketing, no wonder you can't cancel the order.) The order was a lot of money, and now I'll have to wait until it's shipped, and returned, and then pray that they actually give me back my money. I'm so disappointed. I liked what I saw on the website. But the customer service is the worst and I will NEVER shop there again."

"I ordered two bathing suits of the same kind. They were defective as the lag holes were so large and loose my private parts were exposed. I sent them back as required and a refund was processed, but processed as a gift card. I have no desire to go through this again, so I have lost my money. BUYER BEWARE!"

"My experience with this site has been a complete headache. First, they don't offer any cup sizes for DDD...so it should be called swimsuits for some. And second, their customer service people are foreigners and they may respond quickly, but they don't seem to have things organized. For example, I returned two bathing suits and kept two. They showed the ones I kept as the ones I returned and refunded me for them....how does that happen?? "

"Does anybody have the company's number ? If so please contact me back ."

"After I ordered, I read the reviews and panicked. But I didn't cancel and my suits came overnight as ordered, were good quality, fit and were really appropriate for my age and weight (58/190). No problems at all!"

"I purchased 3 swimsuits before reading the reviews, when I did read the reviews I was terrified about what I was going to receive. However, When they arrived all of them fit and I love each one. They are great quality and for the price, you can not beat it. I would definitely buy from Swimsuits for all again. My suggestion would just be to verify the size chart, it seems most complaints are just with returns! "

"I'm glad I read some reviews on their site before buying because the suits are indeed made small and they fit only because i bought 2 sizes up!
The quality is really not great and I can tell by the flimsy fabric they wont last.
It is really not worth buying from Canada, in addition to the high shipping charges I was charged at check out I couldn't retrieve my parcel without paying an additional $60 in customs...these 2 swimsuits ended up costing me close to $300 and for the quality i got it really wasn't worth it!
"

"Do not shop here! I ordered suits from 3 stores. Took days to receive others vs weeks for here, returns were quick and easy with others (and FREE returns) and still fighting with customer service over refund here (6 weeks later).
There's no way this company can compete with other online stores which are quick and easy to order and return to.
I've been wearing a great suit for 6 weeks now during the time I've spent here."

"If u use the return label you get no refund. They issue a gift card for you to use towards another purchase! Supposedly when you use the return label instead of paying for postage, you can't get a refund. In the end I got it but now because I ordered the wrong size w/2 suits and ordered a 3rd, I have to wait 2weeks for my refund. DO NOT order from this company!!!"

"Guess I should have read these reviews before I placed an order. They said my order never went through. When I ordered it I checked bank account and it was taken out. Checked 1 week later wondering where suits were and realized the charge was back in my account. I leave for Key West in 2 days with no bathing suits! Talked to Bianca on the phone, she did absolutely nothing for me! I figured she would say hey we will get these to you right away no, NOTHING. When I talked to Bianca and told her about the site acting up during checkout she let out a gasp like it has been happening. HORRIBLE HORRIBLE HORRIBLE customer service. Thanks swim suits for all and thanks Bianca for NOTHING. "

"Like others have had bad experiences with this company. Bait and switch on sale promotions resulted in fees you don't see until AFTER order is processed. There is only one hour after order to modify or cancel. Once the hour has passed any of their errors are your fault. Customer service is worthless and puts the blame on the customer. Took 45 minutes and 3 escalations to 'hopefully' get my money back. Will never do business with them again.

But their swimsuits are great - just wished they were honest and didn't mislead buyers and hide fees. "

"I purchased multiple items and decided to return several. After a few weeks i called to see why the credit had not yet appeared on my card only to be told the items i returned were in "horrible condition, worn and ruined." The items were pristine, tags attached and on the bathing suits the **** liner was attached...2 items i never even tried on as i just didnt like the look of it, so they went directly in the box. I followed all their directions to a T. After going from rep to rep i demanded my items back to be told they were destroyed by the warehouse crew. So i am out my money and the items!!!! THIS COMPANY IS PURE FRAUD...I HAVE CONTACTED THE BBB AND WILL PURSUE SMALL CLAIMS COURT!!!!!"

"Ordered suits, paid. They cancelled my order because they priced wrong! "

" Here's the deal, I actually love their swimsuits. The problem is that they are absolute crooks!!!! They have a crazy return policy. The obvious is that you can't return stuff unless it has not been worn. Of course I agree with that 100%. The **** part is that if you do return something, they give you store credit. I would be completely fine with this if you were actually able to use that store credit since I really do love their suits. They state that the credit never expires.
I received notification March 17, 2016 that my return had been processed and accepted and that I had store credit in the amount of $33.30. I just went to place an order for $157 worth of swimsuits. The email stated that all I needed to do to use the credit was to sign in, and at the end of the checkout process I would see a store credit section and the current amount of store credit would appear underneath. Just apply the dollar amount to be redeemed. It said that store credit can also be applied over the phone or by email.
When I signed in and went to checkout, there was no store credit section. I then proceeded to contact customer service. They told me that in August 2016, they changed their process for store credit and sent out an email with a gift card number on it. When I told them I never received such an email, and they can tell from my orders that I would never have used one since I haven't even placed an order since then, they said there was nothing that they could do and they could not reissue the store credit.
I will be contacting the BBB and looking into how I can start a class action lawsuit. All of this for $33.30. Not to mention they have lost a very good customer. "