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Verified
5/5

2020-09-13

Wonderful experience

"They didn't have what I needed, but Sylvane notified my when it was back in stock. I received my order within a week."


Rep reply posted 2020-09-17
A rep from Sylvane, Sylvane3, has responded:

“We're glad you signed up for our In-Stock Notification so you could order the product you wanted. Thank you for being a Sylvane customer! ”


Verified
5/5

2020-09-11

Excellent service

"Order product and had it in a few days"

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Rep reply posted 2020-09-17
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-09-11

I ordered an air conditioner and Sleeve. It was delivered ontime with no problems. I had a question regarding billing and the customer ser

"I ordered an air conditioner and Sleeve. It was delivered on time with no problems. I had a question regarding billing and reached out the customer service dept and they were very professional and handle my problem quickly."

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Rep reply posted 2020-09-17
A rep from Sylvane, Sylvane3, has responded:

“We are so glad to hear this and are happy our Customer Service team was able to assist you with your questions. Thank you for being a Sylvane customer! ”


Verified
5/5

2020-09-04

Outstanding

"Your service was outstanding. The product is running great. Thank you."

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Rep reply posted 2020-09-08
A rep from Sylvane, Sylvane3, has responded:

“We are so glad to hear this, thank you! ”


Verified
5/5

2020-09-02

Quality material

"The adapter for the sliding glass door works perfectly, and love that it came with some weatherseal to place along the sides. Is nice and sturdy and would highly recommend to family and friends."

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Rep reply posted 2020-09-08
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this! Thank you for being a Sylvane customer! ”


Verified
5/5

2020-09-02

it works

"good shipping time, arrived in one piece, and it worked right out of the box. So I would rate them at A+ "

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Rep reply posted 2020-09-08
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this, thank you! ”


Verified
5/5

2020-09-01

good pro duct

"All good great thermostat easy to hookup and run.Too bad handheld stat from Mr Cool not so good!"

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Verified
5/5

2020-08-30

air conditioner

"good selection, good price and shipped quickly"

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Rep reply posted 2020-08-31
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer! ”


Verified
5/5

2020-08-30

Best Room Air Conditioner made.

"Friedrich Room Air Conditioners are the best room air conditioners made. Have been using these air conditioners for over 50 years. They are efficient, quite, and very durable."

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Rep reply posted 2020-08-31
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you are enjoying your new Friedrich air conditioner. Thank you for being a Sylvane customer and for trusting us with your cooling needs! ”


Verified
5/5

2020-08-29

Vornado VFan Mini Modern Air Circulator - Vintage White (CR1-0283-75)

"Very happy with my purchase - both the high quality and aesthetics of product itself and the quick delivery and competitive price by Sylvane. (I am trying to avoid a certain behemoth seller and the price of this fan bought through Sylvane was comparable.) "

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Rep reply posted 2020-08-31
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you are enjoying your new Vornado fan! Thank you for being a Sylvane customer and for trusting us with your cooling needs! ”


Verified
3/5

2020-03-24

Good Company - Too Expensive

"I've purchased both dehumifiers and air conditioners from Sylvane in the past for my motel business. Processing purchase goes well and deliveries have been timely. The Danby dehumidifiers worked great, but didn't last. One component that doesn't hold up is the humidity sensor. It's not easy to come by and it's takes some modification to replace. I purchased two Freidrich air conditioners less than two years ago. This current Friedrich unit recently purchased was about 17% higher in price than the previous same model. My wife and I own/operate a 16 unit mon & pop motel (we are mom & pop). If we were to raise prices that high, that frequently, then we'd be long out of business. The federal government contends inflation is not a factor during their regime. Apparently, they don't have the expenses of a small business!"

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Verified
5/5

2020-08-27

Thanks!

"What a great experience it was from researching your product line to making a choice for an air conditioner. The website was easy to navigate, and your service was amazing! Two days after purchasing your Friedrich unit it was at my doorstep. Kudos to your company for excellent service and product. "

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Rep reply posted 2020-08-28
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! We strive to make the online shopping experience easy and we are thrilled to hear that our product descriptions and/or articles helped you choose the right product for your needs. Thank you for being a Sylvane customer! ”


Verified
5/5

2020-08-26

Portable evaporator cooler

"Very pleased with the speed of delivery. Product exactly as expected."

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Rep reply posted 2020-08-28
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this! Thank you for being a Sylvane customer! ”


Verified
5/5

2020-08-25

Dehumidifier filter

"Ordered filter online and received filters ahead of promised date"


Rep reply posted 2020-08-28
A rep from Sylvane, Sylvane3, has responded:

“We're so glad to hear this - thank you for being a Sylvane customer! ”


Verified
5/5

2020-08-24

Santa Fe Compact70

"Shipping was excellent and the product is working flawlessly. "

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Rep reply posted 2020-08-28
A rep from Sylvane, Sylvane3, has responded:

“We're so glad you are enjoying your new Santa Fe unit! Thank you for being a Sylvane customer! ”