"Product arrived super fast! Thanks!"
"Purchased one Santa Fe Compact70 Dehumidifier and not only did it arrive on time, but the packaging was exceptional. I was so impressed with its performance, I ordered a second one for my daughter's house. It has far exceeded my expectation in price and performance."
“We are so happy to hear this and hope you and your daughter and both loving your new Santa Fe dehumidifiers. Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”
"Ordered part and received on time as expected. "
“We are so glad to hear this, thank you! ”
"Customer reps were extremely helpful!"
“We are so happy to hear this! ”
"All was delivered in good shape. The product was excellent. Communication regarding the delay could have been improved."
“I will pass your message along to the rest of the team, but we are so glad the product is working as expected. Thank you for being a Sylvane customer! ”
"Great service, great price, free and timely delivery of a great product. I would recommend Sylvane without reservation"
“We are so glad to hear this! Thank you for being a Sylvane customer! ”
"I had a great experience with you. I ordered the Filtrete I needed with specific features and you delivered the exact order I needed. I have had an experience with another company that did not send the right order though it was on their website. and they had no one to help you. I had to eat up the cost. I will never use them again.
Thanks for doing a great job. Also thank you for having a live customer service agent available that is knowledgeable and verified that the product I chose was indeed the one with the specifications I ordered. I loved your service of accuracy and with a backup service agent who will talk with you. And I will continue to order from you. Thank you Your staff and products did a great job!! You have been a blessing!!
PS I need to choose 2 tags for my review: as the website was well done and maintained and my customer rep did a good job. "
“We are so glad a member of our Customer Service team was able to assist you with your order and helped you find the right product for your needs. Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”
"Purchased the Santa Fe advance 90 dehumidifier with the pump & risers. We had a plumber install it in the basement,
which is approx 1000 sq ft. The drainage tube was positioned along the ceiling beams draining on the outside. The basement was damp, smelled, wet from pipes sweating & mold starting. It took about 3 days but the basement is now dry. The basement feels 100% better now. The unit does not run constantly & will turn off & on. So far this unit is doing a terrific job. Very satisfied."
“We are so happy to hear that your new dehumidifier helped out your basement moisture issues. Thank you for being a Sylvane customer! ”
"Great on time delivery. "
“Thank you! ”
"Faster than expected delivery "
“We're glad to hear this - thank you! ”
"Person i bought it for loves it. Quiet and pulls tons of water out of the air."
“What a great (and useful!) gift. We are so glad they love it and that their new dehumidifier is working well. ”
" Was quite pleased with the overall experience. Thank you. "
“We're happy to hear this! Thank you for being a Sylvane customer! ”
"Very satisfied with our purchase."
“We're so glad to hear this! ”
"I purchased two air purifier units. Easy to order, was to arrive on a Saturday and arrived on the following Tuesday; however, these are unprecedented times.
They work GREAT and I love them. I'm thinking about purchasing yet another (which will be my 4th unit).
Deborah Douglas"
“Hi Deborah,
We are so glad you are loving your new air purifiers! In these times, they are certainly a necessity! If you have any questions about purchasing another one, please let us know. Thank you for being a Sylvane customer! ”
"Love this humidifier. Have bought 2 so far.
"
“We're so glad you are enjoying both of your humidifiers! Thank you for being a Sylvane customer! ”
A rep from Sylvane, Sylvane3, has responded:
“We're so glad to hear this - thank you! ”