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Verified
5/5

2020-08-03

Awesome!

"Easy to order, ease in payment, fast shipment, great product. Can't ask for more than that!"

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Rep reply posted 2020-08-04
A rep from Sylvane, Sylvane3, has responded:

“Thank you for trusting us with your air quality needs! ”


Verified
5/5

2020-08-03

Great Service, Great Price & Great Product

"This was our first experience purchasing from Sylvane & it was a great one. Their web site was very easy to use, their prices were excellent & they offered a great product. We received very fast delivery & were very happy with our experience. We would purchase from them again. "

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Rep reply posted 2020-08-03
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! Thank you for being a Sylvane customer and for trusting us with your air quality needs. ”


Verified
4/5

2020-08-03

Satisfied customer

"Great product unbeatable price"


Rep reply posted 2020-08-03
A rep from Sylvane, Sylvane3, has responded:

“Thank you! ”


Verified
5/5

2020-08-03

Good

"Excellent products will shop her again"

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Rep reply posted 2020-08-03
A rep from Sylvane, Sylvane3, has responded:

“Thank you for trusting us with your air quality needs! ”


Verified
5/5

2020-08-02

oransi air cleaner filter

"Found these available at Sylvane and received them much quicker with no hassle."

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Rep reply posted 2020-08-03
A rep from Sylvane, Sylvane3, has responded:

“We're so glad you found what you were looking for at Sylvane. Thank you! ”


Verified
5/5

2020-08-02

Will buy again

"Quality product, great price, fast shipping. "

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Rep reply posted 2020-08-03
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you! ”


Verified
5/5

2020-07-31

worth it...

"Glad I purchased the equitment."

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Rep reply posted 2020-07-31
A rep from Sylvane, Sylvane3, has responded:

“We're glad to hear this, thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-30

Helpful agents

"Had a very positive conversation with one of their representatives who helped me pick out the right dehumidifier for our home.
Also, the product arrived as expected (just a couple days shipping), and installed easily. Very impressed overall, thank you!
"

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Rep reply posted 2020-07-31
A rep from Sylvane, Sylvane3, has responded:

“We're so glad one of our Customer Service representatives was able to help you choose the right dehumidifier for your space. We hope you are enjoying it! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-07-30

works great

"Really helped in the heat. Fast shipping"

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Rep reply posted 2020-07-30
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this - thank you for being a Sylvane customer! ”


Verified
5/5

2020-07-30

excellent product & servie

"fast efficient service, free shipping, b & my fan is excellent!"


Rep reply posted 2020-07-30
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you are loving your new fan! ”


Verified
5/5

2020-07-29

Satisfied

"Love it arrived quickly easy set up. Thanks for the great service."

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Rep reply posted 2020-07-30
A rep from Sylvane, Sylvane3, has responded:

“Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”


Verified
5/5

2020-07-29

Great product, fast delivery

"The title says it all. Great product, fast delivery!"

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Rep reply posted 2020-07-30
A rep from Sylvane, Sylvane3, has responded:

“Thank you! ”


Verified
5/5

2020-07-29

Beat the Heat

"This is my first time ordering from Sylvane. My Vornado fan arrived quickly and well packaged. The fan works great and looks fantastic, too. Very happy with both the Vornado fan and my first experience with Sylvane.
"

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Rep reply posted 2020-07-29
A rep from Sylvane, Sylvane3, has responded:

“Hi there,

We are so happy you chose to order from us! Vornado products are customer favorites and we hope you are enjoying yours and hope that it is keeping your indoor space cool. Thank you for being a Sylvane customer and for trusting us with your cooling needs! ”


Verified
1/5

2020-07-28

This place is horrible

"I never received my order. I sent emails and also tried calling. And never ever get anyone to call me back. "

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Rep reply posted 2020-07-29
A rep from Sylvane, Sylvane3, has responded:

“Hi there,

We apologize for your experience with us. We are experiencing a higher call volume than usual due to COVID-19. I just spoke with our Sales and Service Manager and either he or someone on the team will be reaching out to you about this. Customer satisfaction is a top priority and we hope we can have the chance to make this right. Thank you. ”


Verified
1/5

2020-07-28

Terrible Service

"I’ve been trying to get in touch with them for two days the phone prompt says someone will call you back I did that six times no one called I tried waiting on hold until the phone just disconnects on its own I purchased an LG air conditioner only one month and it doesn’t work already very disappointed!!"

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Rep reply posted 2020-07-28
A rep from Sylvane, Sylvane3, has responded:

“Hi there,

We apologize for your experience with us. We are experiencing a higher call volume than usual due to COVID-19. To reach our Customer Service team faster, we encourage you to have your order number ready and use the Live Chat function on our website. Customer satisfaction is a top priority and we hope we can make this situation right. Thank you. ”