"Quick and excellent service!!!!"
"Unit was shipped timely and in excellent condition. Price was best of other retailers. "
“We're glad to hear this, thank you! ”
"Our older MasterCool broke down and the temps are in the 90's & 100's already! We ordered our Hessaire MC37V 3,100 CFM Evaporative Cooler and received it 3 days later. Such an easy assembly and works great! We did have to hook the water hose to it due to the high heat. The water was used up in appx 4 hours. We did add an additional washer to the connector so it would not drip. It dropped the temp down to 70 within 15 minutes (our shed is only a 10 x 12) with cooler sitting on the outside of doorway. AND that was on LOW! We are in Las Vegas where humidity is usually in the low 20s."
“We are so glad you are able to stay cool with your new Mastercool evaporative cooler! Thank you for being a Sylvane customer and for trusting us with your cooling needs! ”
"Online ordering was easy. The only problem was that the shipping company used, had it on there truck for an extra day. But, since I wasn't in a hurry, it didn't matter. I received the product in good order. No external damage to the packaging."
“We're glad to hear this, thank you! ”
"Works well, pumps as expected...just wish I could prevent our mineral rich water from clogging it for entire summer."
"The experience from Sylvane was outstanding. The order shipped same day. The exhaust fan was Better than anticipated. Easy to DIY install. It has dropped temp in my coffee roastery by 5 degrees and lowered the humidity. Very comfortable environment. "
“We are so happy to hear this! Thank you for being a Sylvane customer and for trusting us with your indoor air quality! ”
"Ordered item and was here in a few days and in good shape. So far it is working good!!
"
“We're glad to hear this, thank you! ”
"I needed a replacement pump for my evaporator Cooler. The reason for a star lower than 5 is due to the poor packaging of the pump. Two of the four mounting tabs were broken in sipmeng."
"I ordered a new filter for my mastercool swap cooler. Most places wanted anywhere from $120-180 for a replacement plus shipping. Luckily, Sylvan had the exact same filter for $89 with shipping. I was shocked and couldn't believe it. So I ordered it and figured with everything shipping slow the price would still be way worth the wait. But boy did they prove me wrong. I received my filter with in a week with regular ground shipping. All was in perfect condition and fit just right in the cooler. Now I can keep cool with the socal heat waves and not have to deal with the loud sound the old filter was causing.
I definitely will order again from Sylvane no hesitation.
Thank you Sylvane you all rock!"
“Thank you so much for taking the time to write this review! We are so happy you found what you were looking for at Sylvane and hope that you are staying cool with your new swamp cooler! ”
"The cooler now works excellently. Got a great price, fast shipping.
However, when I first turned it on it made horrible slapping sounds. Customer Service was gone for the weekend and it was hot, so I decided to disassemble a bit to investigate. By removing the back panel I could see that the issue was a very easy fix: The hose from the pump to the circulation area up top was detached. I simply re-attached the hose and it started working perfectly.
Thanks"
"First impression accessing an easy to navigate site, multiple product options and once purchased... fast delivery"
“We're happy to hear this, thank you! ”
"very reasonable... fast ship...over all good exp...would refer...would buy from again."
“We're so happy to hear this! Thank you for being a Sylvane customer - we hope you are loving your new evaporative cooler! ”
"For the most part … the items where delivered on the days they said, which is hard to trust in because of this pandemic."
“We're happy you received your order in a timely manner. Thank you for being a Sylvane customer! ”
"This is a quality first rate vacuum and I would recommend to any professional out there looking for something they won't have to replace!"
“We're glad to hear this, thank you! ”
"The service was really fast and very affordable. I really love my Air Purifier. I will definitely come back. "
“Thank you for being a Sylvane customer - we are so glad you are loving your new air purifier! ”
A rep from Sylvane, Sylvane3, has responded:
“We're so happy to hear this, thank you! ”