"Got my air purifier in less than a week. After trying to buy it with another supplier that took 3weeks before they cancled my shipment. Easy to use website"
"I ordered, it came. That’s more than I can say for a few other companies I’ve been dealing with lately. Thank you. "
“Thank you for being a Sylvane customer and for trusting us with your air quality needs! ”
"On time shipping great product"
“Thank you! ”
"I am very disappointed that sylvane didn’t return my call. I left a voicemail after I did not receive the plug with my swamp cooler Which caused water to pour out the bottom. no one returned my call. I had to pay a repairman a $65 Trip charge and $5 for a make do plug. "
"Shipped in hours. Love the product. "
“We're so happy to hear this - thank you for being a Sylvane customer! ”
"Very satisfied. Good product and easy process for ordering, payment and delivery."
“We're happy to hear this, thank you! ”
"Quickly shipped, perfect condition, best price."
“Thank you! ”
"So easy to use. Wish it was on wheels. "
" This is the best place to get replacement pads for your coolers their pads are high-quality their service is Speedy"
“Thank you! ”
"Great product and great service!"
“Thank you! ”
"I am unable to talk to anyone at customer service. I called several times and just got put on hold. I finally just threw the cooler out. From now on I will go to Home DEpot or Lows..."
"my wife picked up a portable AC from work, but it did not have the hose or window adapter. The parts i ordered fit perfect."
“We're glad to hear this, thank you! ”
"Product came as advertised and on time very pleased with my experience and will order again in the future "
“Thank you! ”
"I am so glad that I ordered the indoor Honeywell swap-cooler! I am a 72 year old woman and I live alone. I received the cooler in less than a week and it was so simple to set-up. I, simply, took it out of the box, put the water in the side of the unit, and plugged it in. (After reading the directions, of course.) There are no parts to put together and was easy for me to do, by myself. it looks very modern and is a very good price for the product. It works very efficiently and keeps my double-wide mobile home comfortable! If there was one wish, that I could ask for; it would be to have the option to use the fan, at a low speed, to circulate the air and be a wee bit quieter."
“We are thrilled to hear that you are enjoying your new Honeywell swamp cooler! Thank you for being a Sylvane customer and for trusting us with your indoor air quality! ”
"The ordering was easy and the product was exactly as described online. My only complaint was the fact that I did not receive a notice when it was shipped, and I had no idea when to expect the item. Notification of shippings is very important. The customer then knows the day of arrival and can follow the transit."
“Hi there! We are so sorry you did not receive a shipping confirmation or tracking number. This is not the norm for us. If you'd like to speak to someone, you can give our Customer Service team a call at 1-800-934-9194. Despite our mistake, we are so happy to hear that you are enjoying your new AC. Thank you for being a Sylvane customer! ”
A rep from Sylvane, Sylvane3, has responded:
“Thank you for being a Sylvane customer. We hope you are enjoying your new air purifier! ”