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Verified
5/5

2020-04-22

Steamer

"Great service fast shipping"

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Rep reply posted 2020-04-24
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this - thank you! ”


Verified
5/5

2020-04-22

Solid stuff!

" Very well made equipment. Shipped quickly. Helpful phone staff. Installed easily. Hanging kit worked well. "

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Rep reply posted 2020-04-24
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this - thank you! ”


Verified
5/5

2020-04-22

Prompt service

"Received my filter in less than a week even with all the backlog caused by the virus. Great service."

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Rep reply posted 2020-04-24
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this - thank you! ”


Verified
5/5

2020-04-22

Great Company

"Sylvane is a great company. I appreciated their selection and quality of products, ease of ordering on-line and fast shipping.
"

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Rep reply posted 2020-04-24
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-04-22

Great response time even in covid

"Product arrived on schedule, to the day. Breathing clean air and feeling safe."

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Rep reply posted 2020-04-22
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
2/5

2020-04-22

meh

"meh. I misread the part description on the first order but 15 bucks to return a 2 lb item is ridiculous in addition to the shipping costs being ridiculous. "

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Verified
5/5

2020-04-22

Smooth Transaction

"Everything went very smooth with my order. This was a hard to find item and everything was perfect. Would recommend Sylvane to others. "

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Rep reply posted 2020-04-22
A rep from Sylvane, Sylvane3, has responded:

“We are so happy to hear this! Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-04-21

april air filters

"Customer service was great . The best price on the filters . Filters were delivered in 2 days . Will always buy from Sylvane . Thanks "

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Rep reply posted 2020-04-22
A rep from Sylvane, Sylvane3, has responded:

“We are so glad you found the filters you were looking for at Sylvane! Thank you for being a customer and for trusting us with your indoor air quality needs! ”


Verified
3/5

2020-04-21

Didn’t follow through

"I signed up for the email to get 5% off from my first purchase and didn’t get the discount. There were no stipulations mentioned on the advertisement. However there was one and couldn’t get the discount. "

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Rep reply posted 2020-04-22
A rep from Sylvane, Sylvane3, has responded:

“We are sorry that the 5% off coupon did not work for your order. If you would like to discuss, please give our Customer Service team a call at 1-800-934-9194. Thank you for being a Sylvane customer! ”


Verified
5/5

2020-04-21

Great price, timely delivery

"Found Sylvane online - never heard of them, but now I have and I was very pleased with the price and with timely delivery."

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Rep reply posted 2020-04-22
A rep from Sylvane, Sylvane3, has responded:

“We are so happy you found us! Thank you for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-04-21

Great Experiences

"Sylvane was very responsive in providing our product and support"

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Rep reply posted 2020-04-22
A rep from Sylvane, Sylvane3, has responded:

“We are so happy a member of our Customer Service team was able to assist you with your product(s). Thank you for being a Sylvane customer! ”


Verified
5/5

2020-04-21

great filters!

"no problems getting answers even for an older dehumidifier. thank you!"

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Rep reply posted 2020-04-22
A rep from Sylvane, Sylvane3, has responded:

“We are so happy a member of our Customer Service team was able to assist you with questions about your dehumidifier. Thank you for being a Sylvane customer and for trusting us with your indoor air quality needs! ”


Verified
5/5

2020-04-21

cooler pads

"Got what was promised as promised."

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Rep reply posted 2020-04-22
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this - thank you! ”


Verified
5/5

2020-04-21

too many surveys what good do they me? I would like to find a vender that doesn't BUG ME

"we received your product and put it to use."

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Rep reply posted 2020-04-22
A rep from Sylvane, Sylvane3, has responded:

“We hope you are enjoying your new product(s). Thank you for being a Sylvane customer! ”


Verified
5/5

2020-04-21

Easy repair

"easy order on line. quick delivery"

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Rep reply posted 2020-04-22
A rep from Sylvane, Sylvane3, has responded:

“We're happy to hear this, thank you! ”