"Happy with the product and the turn around time once ordered. Had product in leads than a week"
"I tried two other dehumidifiers and they just would not work correctly. So after doing some research I found the Santa Fe to be the best one out there, installed it in the crawl space. I was able to make a gravity flow to an outside drain and it is working perfectly. It costs a bit more but you are definitely getting your moneys worth.
And it's made in America"
"You did what you promised . I have no complaints."
“We're glad to hear this, thank you! ”
"Great to work with. There was some confusion with customer support person about a unit working at my house but they exchanged (I had to pay return shipping) no questions asked for one that's running now and working great. Would have given 5 stars if they would have paid return shipping given the mix up during a phone call before original order."
“Thank you for being a Sylvane customer and for trusting us with your indoor air needs! ”
"I ordered a 25' line set but a 16' was sent. i called them the day after i received it and they sent me the correct one the following day!! The rep i talked to on the phone could not have been nicer and more apologetic! very happy with the unit and service!! "
“We are so happy to hear that a member of our Customer Service team was able to assist you with this! ”
"Part was the correct one am shipped quickly
"
“We're glad you found what you were looking for at Sylvane and that you received it quickly! ”
"I already recommended Sylvane to my in-law who needs an air purifier badly."
“Thank you for the recommendation - we appreciate it! ”
"Unit was shipped quickly and received in a few days"
“We're happy to hear this, thank you for being a Sylvane customer! ”
"Product arrived on time, good condition, easy to install and packaged well. "
“We're glad to hear this! Thank you for trusting Sylvane with your indoor air quality needs! ”
"Best pricing on online and fast shipping"
“We're so glad to hear this - thank you! ”
"Order was on time and the filters are of quality material good job"
“We're glad to hear this, thank you! ”
"Fast ship of a OEM part, better than using Amazon."
“We are so glad you found what you were looking for at Sylvane! Thank you for trusting us with your indoor air quality needs. ”
"I thought the humidifier was a great value. The installation instructions need a bit of work though to clarify the wiring instructions. The installation kit is great for the manual version, but for the automatic version you will also need some 5 wire and more wire than is given in the kit. I also wished the kit came with a short roll of aluminum tape and some self tap screws."
“We're glad to hear that you are enjoying your new humidifier! Please give our Customer Service team a call at 1-800-934-9194 if you have any questions about the installation kit or instructions. ”
"you got what you pay for !!!
the machine works great
I purchased it for my 2 years old daughter
I know with this type of product you can not see the result clearly
but I can feel it
I can feel the better air
Ths alot "
“We are so happy that your indoor air quality is getting better! Thank you for choosing Sylvane! ”
"Excellent website and very quick and efficient service. Filters arrived PERFECTLY packed and pristeen condition and fit my dehumidifier perfectly. Excellent all way 'round!"
“Thank you so much! We are so happy to hear that you had a great experience with Sylvane. ”
A rep from Sylvane, Sylvane3, has responded:
“We're glad to hear this, thank you for being a Sylvane customer! ”