"While the teachers have all been wonderful and my child has developed beyond my expectations, the school feels very poorly run from an administrative level, which can cause irritation that gets in the way of our overall enjoyment of the environment."
"THe director, Brie, is wonderful! She does a great job of keeping parents informed and running a great program."
"I enjoy the app as I don't get to do drop off or pick up, so that is my window into daily activities :)"
"Please improve the parking situation. It is too crowded. Perhaps the staff can park elsewhere. Also, please send an email when a new staff member joins. It seems at the end of the day there are frequently new staff. I have no idea who they are."
"The parking lot situation at the Pleasantville location is the only drawback to the Tutor Time experience. Many parents park in the fire lane despite a lot of open spots, and some parents purposely occupy two parking spaces. It's unsafe for other drivers, for emergencies, and creates havoc for parents who are walking with their children. I wish the school could enforce the rules when it comes to its parking lot."
"I have always had great experiences with my kids' teachers and there are some very dedicated staff members at this location that make this school strong. In particular, Terry, Tania, Christine, Jaime, Bonnie, Michelle and Amber are incredibly devoted teachers and I have had great experiences with all of them. I do think that the school has gone downhill over the past year. I have noticed a lot of turnover in staff and I think the morale is lower for both staff and parents."
"Very happy with the app, the staff responsiveness, and their care. I think some other the atmosphere and cleanliness has been more positive at some other centers"
"My children seem to be progressing well but it is frustrating that I never seem to know what’s going on and the teachers rarely speak to me personally."
"Bri runs a safe, warm, wonderful school. The teacher retention demonstrates just how amazing Bri is as a director and school is. It's truly a community of a school and it's amazing. The curriculum is great, teachers are fabulous and I have loved my experience so far."
"The parking lot is truly awful"
"Overall, my experience with Tutor Time in Pleasantville has been wonderful!"
"Ms Pat and Ms Kellie are awesome teachers.Please resolve the parking situation."
"Wish the parking lot was bigger but not much you can do there."
"Brianne Billington is extremely thoughtful, sympathetic and intelligent director. She goes above and beyond what's expected of her. I love that the school does a lot of different activities to advanced his fine motor and problem solving skills. My only compliant is the food, I'd love to see tutor time improve the lunch and snack options."
"Depending on the teacher of the day, my experience has varied. I appreciate a teacher that knows my child and consistently sees them. The ones that report back and communicate on what they’re learning and the process they are making."
A rep from Tutor Time - 460 Bedford , LearningCareGroupCL, has responded:
“We're sorry to hear about your disappointment in your school, and we appreciate you sharing your concerns with us. Please reach out to our Customer Support Team at 888-678-4631 so we can connect you with the appropriate person to share your concerns.”