"I placed a phone order for a 2 piece jogging outfit and have not received it."

"The person I talked to promptly addressed my concern."

"I was super impressed with this representative - she fixed the problem and is responsible for my decision to get my own credit card from Talbots. My last card was in my husband 's name and is no longer valid. Comenity was very rude. Thanks for this person on the line."

"Sometimes the wait time to get an associate is 10 minutes or longer."

"Great. I wish the sizes were better described."

"Very happy to place my order. Online was a problem - tried for 4 days."

"I am very satisfied with my phone experience and the question was answer in a manner that allowed me to move forward."

"Kelly, the associate I spoke with was very efficient in a timely manner and resolved all my several isssues."

"Ive been a member since 1999. I haven't shopped anywhere else since."

"The sales associate did NOT apply the code for free shipping on this order, although she told me that she had done so. For this reason, I request a credit for $8.95 to my credit card or a reissue of the offer for free shipping. Please contact me if you have any further questions."

"uv===overall I am very satisfied with your line of clothing. I love the classic look."

"It was a great experience..the lost package was delivered to a neighbor who brought it to me..the wrong item being delivered was handled perfectly..I returned cardigan and am waiting for quilted pullover to be delivered"

"Everything went smoothly. Very helpful associate. Biggest issue was waiting about 25 minutes to reach someone"

"The representative was exceptional!"

"please do not post my comments as follows:‘would like to see models that represent women over 65 in catalogue…This is not the first time I have pointed this out..In recent years I see many women over that age shopping in Talbots including myself."