"Have been satisfied with every purchase."
"Would like a phone number so that I could personally speak to someone .
I received one of the 2 pet beds that I ordered and need to return the one that I received for a larger size. I need 2 large size beds in the twilight blue"
"I order several items for Christmas, it was advertised that all of the items except one that would arrive after Christmas. With 2 days the dates began to change item by item. Please note today is 12/27 and I have yet to receive 3 items. I believe it is DHL but I have know why of determining who is at fault. Today I check the status and it said delivered but it wasn't. The items that were delivered says they weren't delivered as of today.
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"Easy to navigate and find products"
"I am very satisfied with my orders-- I have 5 products and they have been great!"
"I can't wait ti get this. They look nice and warm and my feet get so cold in the winter. "
"Quick, easy, and a value."
"Have bought a few things through Tanga and have had several issues with a lack of persobal service. They WILL NOT pick up a phone to call you, so if you dont want to type/text back and forth all day, don't order through these guys. Once they cancelled my order, as "it looked suspicious". They cancelled it and didn't even tell me. I found out when I went to check delivery status.
I wrote that off as the cc# didn't match my address (I ordered it for my mother in law, who didn't have a computer), so I gave them another chance. I ordered two Apple computers (one for each of my daughters) for Christmas. Only one showed up. After several email and text communications, (having to wait a day between questions and answers) trying to get them to tell me where it was at and when it would be there, they cancelled my order for the 2nd one- 3 days before Christmas!! The same day, I get an email from Tanga showing overnight delivery for the same thing I was trying to get!! They have no clue about custoner service.
To make it better, the one I got, had the keyboard coming apart upon arrival, and wouldn't take a charge... We'll see how the return process goes. Dont waste your time with this company!!!!!!!!!"
"I have purchased numerous items from Tanga and the quality and service has been excellent. If there is ever any problem they fix it immediately. I will stay a long term customer with Tanga and would recommend it to others."
"Placed an order Dec 4 said delivery would be Dec 10-23. Created shipping label Dec 11 but FedX said they had nothing to ship. Dishonest terrible company. This was a Christmas present for someone thanks Tanga for screwing that up. Oh yeah if you text them they just give a you a fake tracking number "
"I ordered searly December. Was charged right away and 20 days later still have not received my purchase. No contact from anyone. Now I am scrambling to replace that Christmas present!"
"I ordered a product on December 4th. Today is December 23rd and I still have not seen my order. My credit card was charged immediately. I have tried to get a hold of customer service with no luck except an automated response of we have received your email. I am very disappointed since this was a Christmas gift. I will not order from here again. "
"I ordered this product on dec 4 for a needed family who had no socks on the website they said they would be here by the 16 today is the 22 after many attemps to contact this company they texted me and said the item had been shipped this was on the 16 after checking the tracking number for a couple of days I noticed it was no movement so I called fedx to find out they never received my package so I tried to contact tanga just to be ignored and till this day I have not been told anything about my order that's what tanga think about its customers its not so much about me but what about that family of boys with no socks !!!!! shame on tanga!!!!"
"Never, ever after all these years has a Company taken such good care of me. They say what they mean and they do what they say. I wish all companies would take a page out of Tanga's book for Customer Service. The world would be a happier place..."
"What great customer service! I cannot remember a time before where an issue was taken care of so quickly! I am telling all my friends about Tanga. I know they will be treated very well! This company really does appreciate their cutomers! I am very happy!!"