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Verified
5/5

2016-12-19

Mistake was promptly corrected

"I was overcharged for shipping and they verified the error and my account was refunded promptly. Much appreciated!"

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Verified
5/5

2016-12-19

Superior customer service that backs up awesome merchandise

"Everything I have purchased from Tanga has been quality merchandise. And anytime I have had any questions, I get very quick responses from them. They always make sure what ever my issue I am happy. "

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Verified
1/5

2016-12-18

Not what I ordered

"I ordered a pair of nice looking earrings from Tanga and what I received was not what they advertise. I tried another pair and they were the same. I spoke to them and they will not fix this issue. It is deception and something needs to be done about this.

I have pics of what I received and what I ordered and you can clearly see the difference.
"

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Verified
2/5

2016-12-17

Item not as described

"I ordered an item described as; bundle of Duracell Batteries 48 AAA. What I got instead was a small box of 30 loose AAA batteries not a bundle of 48 as advertised. In my opinion this is unethical and deceptive business practices. Joe F."

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Verified
5/5

2016-12-16

Fantastic site with great service and very good prices

"This was my first time using Tanga and I couldn't be happier. They had better service and quicker delivery time than the major websites. I will be using them again and will recommend them to anyone who is looking for great deals and speedy delivery."

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Verified
5/5

2016-12-15

Christmas miracle

"I have ordered several times from tanga, and have been happy every time but one, which was resolved within MINUTES of me emailing them. Wonderful product, spectacular service."

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Verified
5/5

2016-12-15

Awesome customer service!

"I had a problem with one of 3 items I ordered. It was a problem with the item itself and nothing to do with handling or wrong item, etc. I contacted customer support and they got back to me promptly. They gave me a couple options to replace the item. I ordered another one of the same item and returned the defective one using their prepaid label and got a refund for the full amount. "

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Verified
5/5

2016-12-15

GREAT Customer Service

"Originally ordered 3 tie sets, but only received 2 sets - they searched and searched & couldn't find what happened to the 3rd tie set; so refunded the purchase price of one tie set - when I went to order it again, the price was a little higher, and Tanga even refunded that difference - small "change" but it made me VERY happy! They are ALWAYS willing to help, and adjust prices if there is a question......."

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Verified
5/5

2016-12-14

Tanga is GREAT!

"I have ordered numerous sets of sheets and comforters through Tanga. I was a little nervous about ordering online, but have been pleasantly surprised with Tanga. The Becky Cameron brand of sheets and comforters are very soft and I have reordered them for all of our beds now. I even sent one to my son in college and he loves it. I had a little error in one order and they took care of it very quickly and efficiently. I will continue to be a loyal customer to Tanga."

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Verified
5/5

2016-12-14

My Tanga Review

"I have been shopping with Tanga now for over a year, I have purchased MANY items. I have not had any issues that have not been resolved. For a small company they have excellent responses to issues, questions, or concerns. I really enjoy shopping their site, and yes, I shop compare, sometimes I find something elsewhere, but overall I can tell you that I have made in excess of 10 orders to this company and at any time I've had a problem, they have addressed promptly and courteously. I would give them 4.9/10 stars (only cause I never give 5 stars). I'm a FREQUENT Shopper and a Secret Shopper and I can tell you that Customer Service is one of my TOP priorities and at Tanga, they do a great job in this area. I strongly encourage everyong to take a look at their site and give them a try. Merry Christmas to you all. "

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Verified
5/5

2016-12-12

SO GLAD I FOUND YOU!

"I recently discovered Tanga and so glad I did! I have a new obsession for checking out all of their great deals and find myself purchasing because the deal's are so great, whether I need right now or not. Could get me into trouble! Have made a few purchases thus far and very happy with them. Their customer service is unbelievably great, bar none! I just received one thing I ordered and it wasn't quite what I was expecting so they issued a refund and told me to keep it. Who in the world does that??! A first for me for sure. Usually I have such difficulty returning things with other retailers and they took that headache away as soon as they responded, which was quickly! I will continue to shop with them and just want to say thanks! I highly recommend to everyone trying to find great products at extremely reasonable prices. Thumbs up Tanga!! ~Jen C."

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Verified
1/5

2016-12-12

Caveat Emptor

"Charged me for products they never shipped, can't tell me when they will ship and are they still advertising on their site. Impossible to get any response from the company. Fortunately only bought some small stuff so I only have limited exposure to fraud.

I have since heard from Targa. They promised a refund in 24 to 48 hours. Even if I get it, Their customer service is HORRIBLE and I will never do business with them again.
"

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Verified
5/5

2016-12-12

Let's Tango with Tanga!

"I have been purchasing from Tanga for about a 1/2 year now. I have to say it really loud...
The customer service there is better than as good as it gets. It is astounding. Rarely is there a problem buying there but if there is a small glitch they go to incredible lengths to correct it and
have done things that I find incredible. I even complained to them that they were spoiling me completely and not to send a refund. I said I was find with the item but had made a small complaint. I felt guilty and still they insisted on giving me credit. Now what company insists on giving you your money back and telling you to keep the item? Again and again they exceed themselves in every way possible. I feel so completely assured dealing with them that I have started buying things I really don't need. It is that kind of company that makes you want to buy as it is such a pleasurable experience. I mean that sincerely...

Brian
"

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Verified
1/5

2016-12-11

ORDER A LARGE AND THEY WILL SEND YOU AN X-LARGE

"GOOD LUCK TRYING TO REACH A PERSON WITH THIS COMPANY. THEY ONLY COMMUNICATE VIA TEXT OR EMAIL AND THEY DONT EVEN ANSWER THOSE. "

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Verified
1/5

2016-12-07

Poor quality product with NO customer service

"I had a problem with the quality of a coffee mug. The design on the outside is peeling off, (https://goo.gl/photos/U5s9sSxVwu8cKJZ3A) and clearly this item was purchased because on the face changing design on the outside more than the fact that it holds hot liquids. I requested a replacement but this was outside the 30 day window for returns or warranties. I expect a coffee mug to last at least until it's dropped and breaks, and certainly longer than two months and only several uses. If I could give them ZERO STARS I would. But I am glad I found out how well they stand behind their products on a $10 coffee mug before I spent $100 on something more desirable to discover the poor quality of the items and how well Tanga stands behind them - they don't!
"

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Rep reply posted 2016-12-09
A rep from Tanga, TangaMonkey, has responded:

“Hi there - I'm so sorry to hear about your recent experience! I've just emailed you to help resolve this issue!”