"I have ordered a number of things from Tanga. All were good price, decent quality. Then I ordered a Samsung tablet. They sent me a Logitech case. The invoice said it was a 10.1 Samsung tablet. so, they charged me $200 for a plastic case. I have emailed them twice and only received the automated response. Surely, one of the 22 employees could get this done."
"So happy with every order I've made through tanga. The deals are amazing and the customer service is even better. If an item doesn't work, they're more than willing to issue a refund no questions asked. I will continue to do business with them! "
"Tanga has great deals - I would say 90% of the time, I am delighted with what I receive. When it isn't what I'm expecting, Tanga always refunds my money immediately. The customer service is stellar. I have bought everything from phones to clothes to toys and will continue to look at Tanga first when I need something."
"I love my new lipliner from Lancome, very good quality and cheap!! "
"I received all items, separately. But on time and in tact. I have had an issue or two with products, and tanga has been fantastic to quickly expedite any issues. I will definitely be a repeat customer."
"Exactly as pictured! Great quality and quick service!! Very happy"
"I have been extremely happy with the quality and diversity of the products, the ease of shopping, the prices, and the website. I will definitely be shopping Tanga a lot! This is the first website I check when searching for the products I need and/or want! I tell everyone I know what a great site this is!"
"My first order with Tanga was a great experience! I love my product, the price was unbelievable and the delivery time was prompt. I'll order again real soon!"
"A lot of fun to see the daily deals. Such bizzare differences from the original prices they're worth talking about. Great website and service. Just a fun experience when you're into super bargains. Girlfriend and roommate love the stuff I bring home from the website. "
"I like the site but my earrings I order went to the wrong address in Georgia and I'm in Louisiana now tell me how I'm going to get them"
"I purchased a FMD by Fossil watch and it was not what I was expecting. The picture made it appear that the band was silver and in fact it was actually clear plastic. I was under the impression that the watch was manufactured by Fossil and the Fossil brand name did not appear anywhere on the watch or the packaging. The watch was cheaply made and definitely not what I would expect from Fossil. I won't purchase something like this again. "
“Hi jamieeebby,
I'm very sorry to hear you're unhappy with your watch. :( I'm not seeing you've contacted our customer service team just yet, but we'd be more than happy to help get you a refund!
The watch is Fossil, however all information about the product is listed on the product page beneath the description and details tabs. We always recommend checking here first. The information on the product page does say that the casing and band is plastic.
We will be emailing you more information should you decide to return this item. You have 30 days from the day you've received your order to return it. Once the return is received, we will issue a refund within 5 business days.
If there is anything else we can do to help you, please contact our customer service team.
www.tanga.com/support
Thanks,
TangaLaura
Customer Service Manager”
"Great clarity looks like diamonds. Nice size and clarity. Great work. Will buy again! Price was amazing. Gotten several comments on my new "diamond earrings". Can't wait to see what else they have to offer. Fast shipping. "
"Ordered those earrings because they were free and 4.99$ for shipping, they came broken and very cheap looking. I'm glad I didnt pay more than shipping charges. Fast shipping though!!!!"
“Hello gosialipowska,
I'm sorry to hear your earrings arrived in such a state! :( I'm not seeing you've reached out to customer service just yet, but I went ahead and did issue you a full refund for the earrings. You won't need to make a return on them. Depending on your financial institution, funds can take 2-7 business days to process.
If there is anything else we can do to assist you, please let us know! We'll always be available to help. I'll include the link to our customer service team below:
www.tanga.com/support
Thanks,
TangaLaura
Customer Service Manager”
"Love Tanga.com. Been hooked since finding their site. Great place to get gifts or wanted/needed items for around the house. Respond quickly to questions/problems, and shipping is always fast. "
"Tanga is a great shopping website where you can get almost anything that you want or need at a affordable price I just wish I had more money cause this site is the place that won't break your bank!"
A rep from Tanga, TangaMonkey, has responded:
“Hello Ceedybaby32,
I'm so sorry to hear this! I can see you did reach out to customer service for help. Unfortunately, as we were unable to get these reshipped to your new address, our representative fully refunded the order for you. Depending on your financial institution, funds can take 2-7 business days to process.
If there is anything we can do to further assist you, please let us know!
www.tanga.com/support
Thanks,
TangaLaura
Customer Service Manager”