ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.45/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.27/5
Customer service:
3.23/5
Return/Replacement policy:
3.50/5

1/5

2023-12-24

Did not receive Christmas gift on the 22nd as promised.

"You promised the 22nd and it did not come. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-30

We love Target!

"We use Target for everything from baby formula and clothes to groceries and home decor. Targets app is so user friendly and I search it daily for deals and home necessities. We typically use curbside pickup because of our young kids. It is so quick and keeps us coming back time and time again!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Overall customer service

1/5

2023-12-24

Target unable to fulfill order

"Awful placed online order showing 5 in stock when they actually had none. Lead man was rude and unprofessional. Older female associate was the only one to try to help. Only after waiting 4 hours for them to process the order and waiting 1.5 hours in town did Target respond item was no longer available. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

5/5

2023-12-24

EXCELLENT ONLINE SERVICE AND INSTORE SERVICE !!

"My online service experience was very good, and my in-store was awesome as well!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-12-24

No resolutions for “same day” delivery that was repeatedly rescheduled and not delivered.

"Customer service offered no solution. Shipt’s 800 number offered no solution. Target should take some ownership of issue resolution in cases where the same day delivery isn’t delivered as advertised. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-12-23

Great one stop shop

"Target has it all's well as great sales. Even items for the pets. Clothing is well made and easy to find all your cotton items. Quite a nice place to shop. Easy online experience as well. You won't be disappointed."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-12-23

Don’t do it

"Go somewhere else! This place is not worth your time!"


5/5

2023-12-23

Wonderful shopping experience

"I was shopping for birthday gifts and checked out the Target website. I was very pleased and purchased some beautiful items for my son and his wife. I will definitely shop here again and recommend Target to my friends and family. Thank you and God Bless You!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

5/5

2023-12-23

Professional

"Very understanding. It was a online purchase. At the last minute I noticed that it was in a different location. (State)."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-12-23

Check Your Items They Might Be A Return

"The item I purchased was returned by someone and put on the shelf for resale. The toy in the box had broken security seals and plastic ties that I did not notice until I opened ot, with bent up cards inside that were for the toy. I drove 20 miles to get this toy, and in turn, just had to return it at a target near my house. This toy should have never been placed back on the shelf."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-12-23

Worst experience ever

"After purchasing an item for pick up I drove to the store where I had to wait four hours for them to tell me that my item was not available. I found the item on one of the shelves and they told me I had to cancel the online order and repurchase it. After repurchasing the item I noticed they over charged me. It was a nightmare! I will never come back to Target."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-12-22

Packages never delivered

"Title says it all! Two day delivery = no delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

3/5

2023-12-22

Poor customer service

"With online ordering being so convenient, Target needs to step it up with customer service. Who needs to be treated poorly when you can just go to the app. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-12-22

Target offers no assistance for misdelivered packages

"I ordered over $500 in Christmas presents from Target. FedEx lost the package and Target offered no assistance with dealing with FedEx or replacing the lost items."

Detailed Review Benchmark + -
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2023-12-19

Target gift card scam thru Target

"Bought $100 gift card and was never able to redeem. There was zero on card. From CNSC BANK via Target. Total scam"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Pricing of products and services