"I had some dissatisfaction when my order first arrived. I contacted them with my concern and they were quick to respond and find a solution. We had some back and forth with getting communication clear, which was as much my issue as theirs. In the end, they took great care of me and facilitated an exchange with no added shipping costs, so I am very pleased. If you have any issues, reach out. They genuinely want to make sure you are satisfied. The shirts appear to be good quality and fit as expected. If they wear well and stand the test of time, I will definitely order again in the future."
"Ordered the wrong size and deleted my order receipt. They let me get a new size and keep the old size to be donated or given away. The return was easy and there response time is great. This will be the only shirt place I will order from!!!"
"I bought a Jerry Garcia tee shirt which had a really cool graphic on it but the color didn't really match the shade on the website. I ordered it in another color and the color was fine but I wanted to do an exchange for a larger size. I picked a 2x and they just shipped it out to me and sent me a tracking number. I chatted with them and asked them to send me a shipping label to send the old one back and they told me not to worry about it and to donate or keep the old one. These guys are totally amazing. Would purchase anything with them any time. Good quality, unique stuff. "
"I had an issue with sizing that was not TeePublic's fault, but they corrected my problem and sent me a replacement t-shirt right away. I appreciate the excellent customer service."
"I have probably purchased 8 to 10 tee shirts from TeePublic in the last few years and I have never been disappointed. I am fully aware that I have WAY too many tee shirts in my closet but still...they make it hard not to buy more. They have SO many genres and diverse designs that I always seem to find something else I "have to have". My recent experience was stellar. I had to exchange a tee my wife bought because someone else had bought it for me for my birthday, I guess I have a vibe. Anyway, not only did they send me a new design, they simply told me to "pay it forward" and gift the duplicate to a friend. I did, and they loved it. With all the options out there to buy tees, I have yet to find a reason to go anywhere besides TeePublic."
"It is important to carefully measure using the chart included in tee-shirt ordering form. My initial order was borderline sizing and I found that the shirts run a little smaller than I normally wear. This was my fault and the shirts were too small. TEEPUBLIC cheerfully sent me 2 new shirts in the correct size and didn’t require that I send back the original ones. I subsequently donated them to two teenagers who needed them. THANKS TEEPUBLIC!"
"I accidentally put the wrong address. They reshipped at no extra cost. "
"Teepublic not only make’s awesome t-shirts, they also know how to treat their customers right! So refreshing! Had to trade in a shirt because it was the wrong size, and they told me I can donate the shirt that didn’t fit! Great designs, great company."
"I made the mistake of ordering the wrong fit and didn’t realize it was my fault. Even so, Teepublic sent me two replacements and corrected what was ultimately my mistake. Incredible service and great quality. Highly recommended."
"Amazing customer service- shirts were super cool but one of them I ordered in a wrong size and was complicated because of my body type which size and style to order. They correspond with me quickly via email to get it write and we’re extremely supportive and understanding. Highly recommend T-shirts in the soft cotton blend, so comfortable and made a great birthday present for my friend. These guys are awesome!!"
"So happy with how the situation was handled. Fast, efficient, friendly. A lot of other businesses could learn from this experience The bottom line for a business is will there be repeat sales and yes from this happy customer their will be. Thank you."
"I ordered couple tees from tee-public, they both came quickly and I loved them both. They were soft and comfortable. Unfortunately one had a small hole under the arm. I reached out to customer service and they promptly responded and got another shirt sent to me immediately. They just gained a new customer, impeccable customer service! "
"I am a real person. I made a complete dummy move and ordered a shirt and had it shipped to a previous rental location that I lived in in a completely different state. I reached out to these guys and explain that I made a mistake and it was 100% my fault and only asked that I could get a discount code to order again and these guys fully replaced my order and sent me one for free. I am talking completely free. This type of customer service does not exist in 2023. I would recommend these folks to anybody who will listen because their products are awesome and their customer service is second to none."
"Great team to work with. Combined shipping and very friendly. Will order from again for sure. "
"I love this website. Great choices and the extra soft tri-blend is my new favorite material. I ordered 7 shirts. Two of these shirts had small defects. The seller responded quickly and politely and I had 2 new shirts delivered within a week. Will definitely order again. "