"Ordered 2 shirts on same order ! Got confirmation and tracking number ! Showed up on time but only one ! Emailed them and befor I could email back wich one was missing they already emailed back sorry it’s on it’s way !! But now that it was there screw up it was shipped standard shipping took 1 week to receive it today !! I payed for 2 day shipping!! Emailed them about what happened to my 2 day shipping when I payed for that at least they could have done the same !! No response!! Just ignored there problem ! So I gave a not good review!! Poor customer service!"
"Initially the company sent several shirts to me and upon inspection I realized that one shirt was the wrong size. I contacted the company and was told that a replacement shirt would be sent out immediately. I just got the new shirt and got to keep the one that's the wrong size. Good customer service IMO."
"Initially I couldn't get an answer from customer service, but after a lot of persistence they came through and corrected the problem. Make sure you're persistent re: getting an answer before posting bad ratings. "
"I have to say that after reading your reviews after ordering from them first, I was afraid of my results. But, I am very pleased to say that the shirts look amazing! I ordered the Autism Elephant shirt and was able to see the words clearly! They were very prompt on shipping, in fact it went out the next day and I got them within the week. Very pleased! Thank you. ❤"
"This company stole my artwork from my T-shirt website and have been scamming people into purchasing a lower quality print with blurry words of my Autism Awareness Elephant Shirt. This company is a scam! Please do not order from them. "
"This business is ridiculously rude and they lie about shipping dates. I paid $30 on shipping alone to get it by the right time. When I sent them an email asking for a refund they responded by mocking me and treating me poorly. AVOID THIS COMPANY. DO NOT BUY FROM HERE. TOTAL RIPOFF HORRIBLE CUSTOMER SERVICE.
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"Have to say I’m severely disappointed. Ordered in November and was told it would be shipped Dec. 5. By Dec. 11 I hadn’t received item, tracking number or updates. I emailed CS and they said they were having issues. Told them I didn’t want a refund, but wanted a tracking number as I needed the item mid-December. They said, “OK.” No tracking number. After asking for a tracking number again they said orders in November didn’t process but I would receive one once it actually shipped. Asking for a refund now and hoping I can get one (after reading other reviews). You’re better off going through a more reputable company. "
"I ordered a shirt 2 weeks ago and 14 days later I haven't received it. They took money out of my account. I called and was told there was a problem with their software and shipping was messed up. I emailed them last week and was not told this in the email. I am sure after reading other reviews I have and the same experience as the other disappointed customers and the good reviews are probably employees or their family! What a joke."
"Great customer service, high quality products, and will defiantly use them again."
"I ordered a t-shirt from them. I tried to contact customer service during regular hours and no one EVER answer the phone. I never received a confirmation of my order via email, but they sure charged my credit card Still waiting to hear from them."
"Awesome shirt and fast shipping I got my shirt in 3 days awesome website and easy to use "
"I ordered what their site said was a sweater. It was a sweatshirt. I paid extra shipping to have in time for Christmas, but it didn't come till Christmas Eve. It was too late to send back. I filed a complaint with Pay Pal and they gave me my money back. I sent the item back, but I never received my refund from Tee shirt palace. I called them and E-mailed them many times. They lied and said they tried to refund me through Pay Pal, but it didn't work. They are now sending me a check. They are a terrible business and their customers service ****. Stay away from them. They will rip you off."
"Their customer service is awful. If you order from them, you may not receive the item shown on the website and they are unhelpful when you contact them about this."
"Ordered a product from this seller and have received the product.
I tried to contact the seller twice in order to issue a return label.
No response received. Customer contact or service is non existing.
Beware!
Avoid at all costs!
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"Great Shirts and great price. Ships fast and on time!"