"Really love my shirt I ordered from tennis express! The customer service is exceptional! I put the wrong zip code and the friendly lady gave me a call and corrected the problem! Also it came in great time! Will definitely order again. Thanks "
"Tennis Express had been my go to shop for tennis gear for over 30 years. They have always deliver the goods in a timely fashion. "
"$400 plus Oder that showed it was supposed to be shipped two-day but they shipped it ground anyway. When I called to find out why, no one returned my call! So much for customer service!"
"Found video on tennis rackets useful. The staff has been helpful in the past. Most recent order was for court shoes that did not fit; the prepaid return label made it easy to send the shoe that did not fit right back. I will continue to go to Tennis Express first when I want to make a purchase for my tennis needs. "
"After playing with the same trusty racket for 9 years, I decided to get a new one. Tennis Express had all the information and specifics I needed to make my decision. I knew I wanted a hybrid stringing with a softer string in the crosses and I was able to use their string product descriptions to make my selection. The racket arrived ahead of schedule. Yesterday I got to try the racket out and I was very pleased with it’s performance in spite of my performance. :-) "
"Easy to return and was given the discount i had forgotten to use"
"Received the product quickly and accurately. They responded to my email about string tension immediately. "
"I received my Wilson racquet in record time."
"Item was promised before the 25th and ended up arriving on the 27 "
"I ordered a gift card on Dec. 19th. Two day delivery was scheduled for Dec. 24th. Actual delivery was Dec.27th. The envelope was damaged. I have a photo). The gift card was inside but removed from the card."
"Shipped out the day after I ordered at 10:30am PST. Emailed and called several time with no response."
"Good merchandise. No Gimmick. Like you see and order ,just what you receives."
"Ordered the Wilson Burn 100 ULS for my 15 year old son about a week and half before Christmas. It arrived the Friday before Christmas (it was scheduled for Wednesday) , which was the point. Amazing that they string this racket with Luxilon big banger strings for an extra $7.99 and the strings themselves are around $17, and it still got here in time, in perfect condition.
This is a full sized racket - not a juniors racket - but it's on the medium to light side so I thought it would be good for him. I was amazed at how much power he had. We had played for the first time in a couple years two weeks ago and he was using an old head liquidmetal racket (with probably loose strings), and it was nothing special. Anyway, today with the Burn he was really punching the volleys. His groundstrokes need work, but when he connected the right way, he was shooting lasers. This is a good first adult racket for someone coming out of the junior phase. BTW, this was strung at 55 lbs tension on both the mains and the crosses.
This is the second time I've ordered from tennis express (Got the Roddick Pure Drive in 2011), and they've been spot on both times."
"I ordered a Babolat Men's Jet Mach shoes size 10, which I had to return as they were too small. My regular shoe size is 91/2. Tennis express should let customers know that these shoes are numbered differently. This would save efforts and expense for both of us. "
"My first experience to order on line was good"