"I ordered the Luxilon Big banger ALU Power 16L strings. But something wrong with your online order system, you senr ALU Power Rough strings. When I called the customer service to get this replaced, they said I have to pay for the return shipping. Is that fair?"
"Most of the times I will find the best price(including shipping fees) for what I am looking for. Delivery dates are always reasonable and items will arrive even earlier than expected!"
"I am glad that I chose this website"
"I am not satisfied with their shipping charges. It makes it expensive to buy from here. Amazon looks attractive "
"My order arrived promptly but I have been trying for 10 days since I need a different size and I have not gotten any response."
"When ordering an e-gift card, I was surprised that I don’t receive my order until after I called the customer service department the next day. "
"I ordered my items on 11/23. They were supposedly shipped 11/24. They still aren’t here."
"Bought Kirschbaumm string - buy one get one free promotion. Only shipped one set of string. When I called they said the promotion is over and too bad. The string was for my son for Christmas. He starts high school tennis in a few months. They said I should have selected more than one when ordering online. Makes no sense. This is the last time I buy from Tennis Express."
"Super fast shipping!!!! Awesome products!!!!!"
"Great prices, quick delivery, and accurate order!"
"This case is far less than desired and expected. The pockets are far too small and would hold nothing more than a set of car keys. After 2 racquets are in the case there is no room for even a tin of balls.
I would like to return if I could as it is not suitable for a 4 times / week tennis player."
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"Actually very satisfied with the order/delivery process. Waiting now to see how efficient the return policy works for getting credit back to my credit card. I had to return one of the items. I DO LOVE THE HEAD TENNIS SHOES!! Wish the other pair would of fit too "
"Super service selecting & safely shipping stylish Babalot shoes. SUPERB!!!"
"Clear website. First quality goods. Fast delivery."