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Product & services pricing
4.05/5
Chance of future purchase:
4.38/5
Shipping & packaging:
4.40/5
Customer service:
4.46/5
Return/Replacement policy:
4.27/5

Verified
1/5

2024-01-05

waste of time

"Try by all means necessary to purchase equipment from them, I live in Panama, even though they quote me and tell me that they can send, every time they send an email saying that they cannot sell. It's a huge waste of time dealing with people who don't tell you all the information."

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Verified
5/5

2024-01-04

Great Experience

"We were looking for a new fusion splicer and the Rep was knowledgeable and helpful. We use many distributors and Tequipment was not only the least expensive but also had it in our office the next day.

Great service and we will most definitely use Tequipment again....

Thank you again.
"

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Verified
5/5

2024-01-04

FAST and FAST

"Respond to questions quickly!
Provide quotations quickly!
Ship items quickly!"
"

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Verified
5/5

2023-12-30

Hakko parts

"Excellent selection of Hakko parts, quick and easy checkout"

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Verified
5/5

2023-12-29

Excellent Products and Service

"My experience with TEquipment has been excellent in both the quality of the products and the service. TE has been very helpful in answering questions and providing service when I needed it. My most recent order I requested 3 day shipping if the product could leave the warehouse that day and sure enough, 3 days later the package arrived. I will continue to be a customer of TEquipment."

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Verified
5/5

2023-12-25

No Complaints

"This isn't my first order nor will it be my last. Prices are very competitive and shipping is quite decent. I love the selection. I am a novice, but I do repairs for others, from time to time. I like a nice stocked workstation. It's very easy to place an order with Tequipment. I like the fact they share links to technical specs for products."

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Verified
4/5

2023-12-21

Very good company

"Good experience, and have no reason not to order again from them "


Verified
5/5

2023-12-20

Very easy

"Found the product for a great price"

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Verified
4/5

2023-12-19

Excellent customer service but extremely high pricing on solder

"I bought my Weller soldering setup from Tequipment and was happy with the experience. Recently I needed micro fine soldering tips for that WTP 90 Weller wand and ordered the wrong tips and they didn't fit. They called Weller and finally got in touch with someone who corrected the model of tips and I ordered the correct XNT tips so hopefully they fit. Bob chatted with me over the phone and was extremely pleasant and polite and spoke with no Asian accent, which is appreciated. Only 4 stars because the Kester soldering wire was $115.00. That's just for a small spool of fine wire. Talk about price gouging for wire. Would have been five stars if that spool was no more than $50.00 and even that makes me shake my head wondering why a spool of soldering wire is not less than $10.00! Once we figured out the correct tip type they just refunded my money because the tips were only $4.00 a piece and no need to pay to ship those back which I appreciate. Lastly, Weller has outsourced almost all of their production to Mexico. The Soldering station and the tips both read "Made in Mexico" on them. Nothing worse than outsourcing in the world today. It kills quality and makes just a few people in the company rich while ignoring US citizens who need work to support themselves and their families. Weller is greedy and put their Germans out of work to buy bigger yachts!"

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Verified
5/5

2023-12-19

Excellent

"Good product, fast delivery."


Verified
5/5

2023-12-19

Oscilliscope Purchase

"I purchased an RIGOL DS1102D many years ago from TEquipment but alas it finally after many years of faithful service and required a replacement. So, I naturally came back to TEquipment and found a replacement that as with the original was very nicely priced. Purchased the replacement - end of this chapter. Great buy looking forward to many years with this replacement."

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Verified
1/5

2023-12-18

Vendor doesn’t losten

"Had issues with a credit card, and PO, ask them to cancel the order so I could resubmit. They pushed it on through even quicker. "

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Rep reply posted 2023-12-19
A rep from Tequipment.net / InterWor, TouchboardsBrian, has responded:

“Hello and thank you for the feedback, we are sorry this caused a negative experience for you. Our goal is to ship items out as fast as possible because that has been the demand of our customer base. We have implemented automation on in-stock items to ship right away to meet that demand. Although we did receive your call asking to cancel within 1 hour of placing the order online, the automated processes already created the pick sheet and had the packaging complete in our warehouse before you called. We shipped right after receiving the order and were not able to cancel. We did communicate that we would be happy to do a return for you but could not stop the shipping from taking place. Please let us know if we can help complete a return for you. ”


Verified
5/5

2023-12-16

Great vendor

"Everything about the transaction was as easy as possible. Shipping was fast and everything was packaged well."

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Verified
5/5

2023-12-15

GREAT WEBSITE

"easy to find what i needed and ordered - simple website for a busy buyer"

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Verified
5/5

2023-12-13

Thanks!

"Thanks for the EDU discount. I go to you for things like this because of the great service "

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