"I decided to use your border free option and purchase to ship to Canada. Order filling was completed in the promised time and shipped. There was a couple days of lag time between shipping from Tequipment to the cross border shipper. My items shipped came as promised and in good condition. I will definitely use Tequipment again throught BorderFree option. "
"I was easily able to find a hard to locate item on their website that I had been looking for some time. They had it at a great price and I received it dropped shipped just a few days after ordering. "
"They had the items we needed, we ordered, they shipped quickly.. everything went well"
"I had a slight issue with some missing items but after contacting them they immediately shipped out the missing items and it's now all good."
"Received order as expected and in a timely fashion"
"TEquipment has a large selection of equipment at low prices! Check them out!"
"Service was great and shipping was fast."
"Great service, quality product, received in a timely fashion, was the first time I ordered and will do so again, the TE staff were polite, very knowledgeable and very helpful .... would order again!
thank you so much
R Lindsay"
"With the proliferation of on-line vendors, everyone seems to compete on the absolute lowest price. While price is important, I always look for personal service (a live human that answers the phone and speaks English) and quick shipping (it’s worse that useless to wait a month to get the absolute lowest price, especially when the wrong item arrives and has to be returned).
So I was very pleased to deal with Tequipment on this important order. Very fast shipping, correctly filled, and well packed. And they emailed a follow-up to verify all was well. I will continue purchasing from Tequipment for all my needs.
"
"Great services. Thanks Tequipement again"
"I had a failed order from TE through Amazon screwing up nthat had to be returned, but the new order I placed with TE came in correctly.
The people at TE I spoke to were all helpful and very knowledgeable ... BUT .. the company itself has some issues:
1 - When you state that you have something in stock, that SHOULD mean it is in NJ. NOT coming from Rigol. I do appreciate the people I spoke to but if "in stock" means at your distributor, why would I not just go to Rigol in Oregon directly? I see no value in your not carrying stock.
2 My order got delayed due to your warehouse systems being down, and you don't have a manual backup. My company would pull orders from our Financial system and manually place/ship orders directly, entering the data (Order #, shipping #, tracking #) when the system comes back up. I find the lack of a manual backup plan very disturbing especially, as was mostly due to Amazon's screw-up, I was (and am) in default of several contracts and deliverables.
The above concern me and should concern you as well. The definition of "In Stock" and the vulnerability of your order shipments is not very customer friendly"
"The equipment arrived quickly and in perfect working condition. Would buy again."
"Item was sent in a timely manner and arrived in perfect condition. Thanks Tequipment.net/InterWorld Highway very much!"
"I ordered from another vender before and waited 2 months only to find out it was backordered and I wasn't even notified. I asked for my money back with no response as well. Lucky I purchchased with PayPal, finally vote my refund.
No problem with tequipment, I ordered it and they told new when it arrived. Plugged it in and got my soldering station back.
Would definatly do business again. "
"Ordering was easy with good selections, payment, shipping and condition of the merchandise was very good."