"Great services. Thanks Tequipement again"

"I had a failed order from TE through Amazon screwing up nthat had to be returned, but the new order I placed with TE came in correctly.
The people at TE I spoke to were all helpful and very knowledgeable ... BUT .. the company itself has some issues:
1 - When you state that you have something in stock, that SHOULD mean it is in NJ. NOT coming from Rigol. I do appreciate the people I spoke to but if "in stock" means at your distributor, why would I not just go to Rigol in Oregon directly? I see no value in your not carrying stock.
2 My order got delayed due to your warehouse systems being down, and you don't have a manual backup. My company would pull orders from our Financial system and manually place/ship orders directly, entering the data (Order #, shipping #, tracking #) when the system comes back up. I find the lack of a manual backup plan very disturbing especially, as was mostly due to Amazon's screw-up, I was (and am) in default of several contracts and deliverables.

The above concern me and should concern you as well. The definition of "In Stock" and the vulnerability of your order shipments is not very customer friendly"

"The equipment arrived quickly and in perfect working condition. Would buy again."

"Item was sent in a timely manner and arrived in perfect condition. Thanks Tequipment.net/InterWorld Highway very much!"

"I ordered from another vender before and waited 2 months only to find out it was backordered and I wasn't even notified. I asked for my money back with no response as well. Lucky I purchchased with PayPal, finally vote my refund.
No problem with tequipment, I ordered it and they told new when it arrived. Plugged it in and got my soldering station back.
Would definatly do business again. "

"Ordering was easy with good selections, payment, shipping and condition of the merchandise was very good."

"Not only did they have the best price, but the customer service and shipping were excellent. Now time for a recovery machine which I will definitely purchase from Tequipment.

Charles"

"I made a first purchase and the shipment was a disaster, the product was returned, and it took more than a month to make the purchase again and the shipment was done well."

"TEQ website is a breeze to navigate, with an excellent selection of test equipment at the best prices I’ve seen. And the service is first-rate. I changed my mind with a couple of orders but it was no big deal to cancel (in one case) or exchange (in another) and ended up with exactly what I wanted. Plus free delivery! "

"My order was filled and everything was correct I was kept updated on every step and delivery "

"my product came in optimal conditions, my customers will be happy!"

"You always have what I am looking for and the price of these items are great."

"My product came in perfect condition and works perfectly as intended. Now, back to soldering I go!"

"Customer service was very friendly and able to answer my questions. Shipping was fast. This was my first purchase from them and I was very impressed! Pricing was also very good on the item I purchased."

"You guys are great had what I was looking for and a good price and got it to me sooner then I thought keep up the good job guys I will be use you again and will be turning my friends on to you I do HVAC so I have many friends "